At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.

That’s why we exist. We help teams set up those conversations, allowing them to discover and embrace user insights. We currently do that by making it fast and easy to talk to customers, or potential customers, to help with product, design, or marketing decisions. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.

Engineering at User Interviews

You’ll be joining a team that cares deeply about talking to our users, creating great experiences for them, and incorporating their feedback into everything we do. Plus, it is a chance to build a product used by your peers at world class companies. There is a fun-meta-geekiness to the whole thing that never gets old.
We work in a pod structure which includes a tech lead, PM, designer, and 4 engineers. The pod works together to determine what is going to be built next, how it is going to be built, and what we need to do to execute. As an effort is underway, we rely on constant communication to ensure we’re always building the best possible solution and expect our engineers to take part in that process.

What you’ll do

As an engineer on the team, you will be working with another engineer on any given effort. While this can include pair programming, it is not the default process by which we code. You will actively work with your pod (including your PM, PD, and TL) to figure out what the solution will look like and how to build it. You and your partner in crime will figure out implementation details and attack the problem as you see fit. You and your partner will do initial code reviews and be a sounding board for each other. Everyone works on the full stack and contributes to every aspect of the product life cycle. We are always looking to add more people to teach and learn from as we build our team and product.

Our stack

  • React, Webpack, and SCSS using BEM
  • Ruby on Rails, Sidekiq, ActiveInteraction, and RSpec
  • Postgres
  • Hosted on Heroku using Github and CircleCI for CI and automated testing

Minimum Qualifications

  • Anywhere from 5-10 years of industry experience with React or Ruby on Rails. Experience with both is a bonus.
  • Candidates must be located in the United States and authorized to work without any Visa sponsorship.

Bonus Points

  • Strong industry experience which can be added to our knowledge base
  • Ability to learn quickly and adjust based on new requirements and direction
  • A desire to influence the product in a meaningful way
  • Curiosity to constantly learn new better ways to build software
  • An interest in helping other engineers on the team learn and grow

Benefits

  • Competitive Salary: $130k – $180k / year based on seniority of hire with access to stock options.
  • 100% premium covered medical + dental employee coverage
  • Annual membership to One Medical Group & Talkspace
  • 401k + employer contribution
  • 4 weeks of PTO to start + accrue an additional day per year of employment
  • Unlimited wellness days – Sick? Doctors appointment? Mental health day? We’ve got you covered.
  • Flexible, paid parental leave
  • Stock options for every employee
  • $250 Office setup budget
  • $50/month Work From Home stipend
  • Annual learning & development stipend
  • Performance-based incentive plans
  • Awards for 360-degree recognition, work anniversaries, & birthdays
  • 1-2 team retreats per year (virtual and in-person options)
  • Weekly engineering brunch and learns to discuss what we’re working on or learning in and outside of the workplace.
  • Cool inside jokes and references like Rs and Ps, Party Gritty, and Tacos.
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