Social Media Manager (Remote)

Starface is seeking a Social Media Manager to help us continue to grow our social and community engagement to new heights both within our current platforms and across new ones. In this role, you’ll report directly to our Director of Social & Content, bringing social media expertise and team management experience to help drive our platform and asset strategy, innovation, and creation, working across TikTok, TikTok Shop, YouTube, Instagram, Letterboxd, and more. Your success will be measured by you and your team’s output of an impactful volume of high quality content across all platforms that maintain our strong brand identity while growing our community.

The right person for this role is a social media expert who genuinely loves content, has a strong pulse on emerging trends, is not afraid to lean into the silliness that is big yellow, and has a genuine passion for supporting and developing others.

At Starface, we’re caring, joyful, bold, and resilient. We love people who defy convention and welcome an attitude of exploration into the bold and creative in all that we do. If what you’ve read so far sounds like you, we may be talking to you… so please keep reading!

we’ll count on you to

• Develop a strong understanding of Starface brand, tone, and aesthetic; create and manage the execution of our content calendar for all social channels, focusing on TikTok and Instagram, and also growing into more channels
• Innovate and manage execution of new franchises and content streams for all social channels
• Coach, develop, and manage a team of 1-2 direct reports, ensuring that they continue to execute consistent on-brand content and develop professionally
• Partner closely with the Director of Content to develop and implement strategy and execution new social platform launches
• Bring a constant volume of fresh, fun ideas that bring joy to our audience and set us apart from other brands (skincare and beyond!)
• Collaborate with Growth Marketing to manage paid social assets
• Collaborate cross functionally with retail, marketing, and sales to ensure all brand initiatives are effectively supported across social channels
• Partner with our influencer & community management team to identify and leverage opportunities to engage and spotlight talent and general community
• Lead meetings with direct reports and cross functional partners, such as briefing copy for social calendar
• Support the management of external content partners (e.g. videographers, animators, photographers ie at fashion shows, events, social contractors)
• Leverage learnings from metrics and reports to identify and act upon wins and opportunities
• Manage monthly and launch-based analytics decks, owning social platform analytics and coordinating with influencer team for metrics and learnings
• Provide input from daily conversations that can inform the broader social strategy and social creative team on content calendar ideation and development
• Travel periodically (10-20%) to attend events and visit locations for content creation

this role is for you if

• You have 4+ years of experience managing social media across multiple platforms, including TikTok and Instagram within a creative led, scrappy, startup brand or agency environment
• You have 1+ years of experience managing at least one direct report, and are interested in developing, mentoring, and coaching
• You are creative, but also organized. You like to think outside the box, but also see the value in process when it comes to collaboration, quality, and continuous improvement
• You are always online and content obsessed, to the point where you have a strong pulse on emerging social trends (and taboo topics!) and can navigate all of it effectively and thoughtfully when generating content
• You are entrepreneurial and autonomos with a strong point of view, however you are willing, eager, and able to align with the Starface brand voice and highly collaborative, creative-led culture
• You are not afraid to be silly and have fun with absurd ideas (since you’ll be creating content for a little yellow cube)

to apply

A quick note: Sometimes cover letters can feel obsolete (even for us, tbh), but we’re requiring one for this role. Please use this space as a chance to show off and stand out! We encourage you to take a look at our website, IG, TikTok, and consider our brand voice and target customer when writing your cover letter 🙂

salary & benefits

• The compensation range for this role is a $80,000-$110,000 base depending on level of experience, as well as bonus eligibility and company stock options.
• Additional benefits include:
  • Access to high-quality health care options
  • Access to a 401k with 5% employer match eligibility
  • 4 weeks of vacation plus up to 20 paid holidays
  • 12 weeks fully paid parental leave
  • + 5 days of pet-ernity leave for pet adoption
  • Home office & internet supplement stipend
  • Fully remote work environment
  • …and much, much more!