The Senior Underwriting Associate will provide support functions to the New Business and Renewal Underwriting Teams. This role will be task and project-oriented, encompassing both standard responsibilities and variable duties based on demand. The Senior Underwriting Associate will possess a working knowledge of all roles, processes, procedures, and systems used by New Business and Renewal Underwriters, enabling efficient and effective completion of assigned tasks. Responsibilities will include routing of Tasks & Cases, quote revisions, processing of one-time or short-term items, and more.

How You’ll Do It

Support Process Improvement and Ongoing Calibration

  • Work with New Business and Renewal teams to streamline and improve processes as they pertain to quote revisions, binding policies, and other processes within the UW teams
  • Help test new system features and functionality and provide feedback to tech and process teams on UW team needs

Support the Underwriting Teams

  • NB and Renewal quote revisions
  • Distribution of Tasks & Cases to appropriate teams
  • Handling conversations with partner agents about NB and renewal quotes, processes, appetite and Pie systems
  • Create and facilitate underwriting associate training, directly or via maintenance of our SOP library and other training materials
  • Ad Hoc support during high volume times for various UW teams, i.e. close week for payroll, month end for new business, Quarter begin/end dates

The Right Stuff

  • High School diploma or GED required.
  • 4 years of P&C Insurance experience required, and 3 years of underwriting associate or relevant type work preferred
  • Concise, effective communication (written and verbal), including ability to have difficult conversations and provide concise justifications of decisions in files
  • Adaptability with technology and process changes: ability to apply knowledge of changes in day to day practices, ability to apply knowledge of rates and rate season and mandatory charges with a low and no error rate
  • Fluent in risk classification and related resources, comfortable in presenting and teaching to other team members
  • Strong Problem Solving skills: analyze and solve increasingly complex and nuanced problems by assessing unusual circumstances and identifying root causes.
  • Critical Thinking skills: leveraging data (when available) to inform decisions, applying integrative thinking skills to problems
  • Fully and consistently demonstrates testing and learning, creativity, and a relentless commitment to improvement. Resolves a wide range of issues in creative ways and suggests iterations on approach as appropriate
  • UW Boot Camp, NCCI Academy, and other relevant L&OD trainings. Workers’ compensation classification systems, manuals, and related state bureau websites
  • Fluency with internal LOA and referral requirements, Pie Pricing model, rating systems, and pricing knowledge. Fluent knowledge of company, system, internal changes
  • Ability to travel up to 5% of the time

#LI-JF1

Base Compensation Range
$65,000$80,000 USD

Compensation & Benefits 

  • Competitive cash compensation
  • A piece of the pie (in the form of equity)
  • Comprehensive health plans
  • Generous PTO
  • Future focused 401k match
  • Generous parental and caregiver leave
  • Our core values are more than just a poster on the wall; they’re tangibly reflected in our work
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