Are you looking for a claims position within our Commercial Claims division that will allow you to showcase your strong claims handling skills in our Specialty Claims Unit?  If you have experience with Environmental Claims handling, this is the role for you!


Liberty Mutual Insurance has an immediate opening for a Senior Technical Claims Specialist for our Excess Coverage & Specialized Claims team.  The Senior Technical Claims Specialist, under moderate direction, handles a book of primary Environmental and Toxic Tort Claims, along with other specialty lines claims, throughout the entire claims life cycle.  You will determine coverage, investigate highly complex Commercial Casualty claims, determine liability, set and adjust reserves, evaluate the claim, negotiate settlement, authorize, and resolve the claim.  You will demonstrate a high level of expertise and sound judgment in complex matters, and may act as a subject matter expert.  If you have at least


This is a remote position, and does require going into one of the following GRS Claims Offices at least twice a month if you reside within a 50 mile radius: Bala Cynwyd, PA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY; Tampa, FL; or Weatogue, CT.  This requirement is subject to change.


We have flexibility to fill this position as a Senior Technical Claims Specialist I or II, depending on candidate experience.  The salary range posted reflects this range and various geographic remote locations. A typical salary will be between $110,000-$130,000.

Senior Technical Claims Specialist I Salary: $81,700-152,400 (based on candidate location and experience)

Senior Technical Claims Specialist II Salary: 91,800-171,100 (based on candidate location and experience)

Annual FTO Days Accrual: 2 days per month, up to 20 days per year



  • As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.
  • Review lawsuit documentation and supporting documents, claims file, investigation, etc.  Establish actions to be taken to resolve lawsuit.  Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
  • Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
  • Responsible for managing the practices and billing activities of outside counsel.  Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
  • Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.  May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
  • Leads and participates in special projects and performs other duties as assigned.


  • Bachelors’ and/or advanced degree.
  • Advanced to expert knowledge of Commercial Casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
  • Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
  • Expert ability to identify and solve problems, achieve results and execute thoroughly.
  • 5+ years claims/legal experience; or in a related field.  7 years’ of experience preferred.
  • Experience with Environmental and Toxic Tort, along with strong coverage analysis required.
  • Functional knowledge of law and insurance regulations in various jurisdictions.
  • Demonstrated strong verbal and written communication skills.
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