Senior Solutions Architect

• Work with a passionate, smart and ambitious team of engineers who built large scale systems at Uber, AirBnB, Facebook and Google (https://www.bolt.com/team).
• Assist in pre-sales activities including preliminary scoping discussions, estimation and Statement of Work creation.
• Design holistic solutions using Bolt’s APIs and products that are captured in the form of a Solution Design Document.
• Exhibit strong executive presence and ability to interact with key project sponsors.
• Become a trusted advisor to our customers for all things eCommerce and Bolt.
• Be accountable for our customers’ successful integration into the Bolt ecosystem.
• Support our customers from the end of pre-sales into implementation/kick-off, go-live and immediately afterwards during hypercare.
• Become an in-house subject matter expert in Bolt’s plug-ins, direct APIs and SDK ecosystem.
• Document key learnings into playbooks for future course correction.
• Help develop features for the Bolt offering, working closely with core product & engineering teams.
• Move fast, learn, and continuously iterate, championing best practices and ensuring highest technical standards.

What Would Set You Up For Success:

• • 7+ years of experience as a software engineer or architect in a customer facing role
  • Prior experience in at least one ecommerce platform (Magento, BigCommerce, Salesforce Commerce Cloud(SFCC),  Shopify, Prestashop, SFRA or others)
  • Strong knowledge of architecture patterns and ability to understand how a variety of back-end systems in e-commerce world interact with each other
  • Hands-on experience with integrating APIs, troubleshooting and building on a e-commerce platform
  • Background working in similar customer facing roles
  • Believe in our values
  • Have strong communication skills, written and verbal communication skills