We are seeking a talented and experienced Sr. Salesforce Technical Analyst with a strong focus on integration to join our dynamic team. As a Sr. Salesforce Technical Analyst, you will play a crucial role in optimizing and maintaining our Salesforce platform while ensuring seamless integration with other systems and applications. This position requires a deep understanding of Salesforce administration, along with expertise in integration methodologies and tools.

 Responsibilities

 Manage and maintain our Salesforce platform, including user management, security settings, data integrity, and system customization.

  • Customize and configure Salesforce Health Cloud to support our healthcare business processes and requirements.
  • Create and maintain technical documentation related to Salesforce configurations, customizations, and integrations.
  • Collaborate with stakeholders to gather requirements and translate them into effective Salesforce solutions.
  • Analyze business processes and propose Salesforce-based solutions to meet business needs. Collaborate with developers and architects to design solutions that align with best practices and Salesforce capabilities.
  • Design and implement Salesforce integrations with various systems and applications, ensuring smooth data flow and process automation.
  • Perform data analysis and quality assurance to ensure data accuracy and consistency across integrated systems.
  • Monitor system performance, troubleshoot issues, and provide timely resolution.
  • Stay up-to-date with Salesforce Health Cloud updates and enhancements, and recommend improvements to optimize the system.
  • Develop reusable templates and processes that ensure delivery excellence.
  • Facilitate user workshop sessions, engage in conversations with technical and QA teams that ensure systems meet business needs.
  • Support the rhythm of the business by creating and optimizing processes relating to execution, reporting and planning.
  • Manage data migration and data quality within Salesforce, ensuring accuracy and consistency of data.
  • Work with cross-functional teams to ensure successful implementation and integration of Salesforce solutions.

Qualifications

  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
  • Bachelor’s degree in Computer Science, Information Systems, or a related field with 4-6 years of experience.
  • Salesforce Administrator certification (ADM201 or equivalent) is required.
  • Salesforce Certified Health Cloud Consultant/ Salesforce Marketing Cloud Certification is a plus.
  • Experience implementing Salesforce Configuration changes including (but not limited to): Flow Builder, Fields, Record Types, Journey Builder, Reports and Dashboards.
  • Strong understanding of the Salesforce data model, security model, and declarative customization capabilities.
  • Ability to comprehend and analyze business processes and translate them into technical requirements.
  • Solid knowledge of data integration concepts, ETL processes, and data mapping.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve
  • Understand business processes and how Salesforce can be leveraged to address business needs effectively.
  • Knowledge on HTML, CSS and JavaScript is a plus.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • This remote opportunity is available to US based persons. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits  

The compensation for this position is $110,000-$125,000 annually.

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