We’re seeking a customer-centric Senior Product Manager to spearhead the development and execution of our Customer Identity and Access Management (CIAM) migration strategy. In this critical role, you’ll be the driving force behind a seamless transition, empowering our customers to leverage the power and innovation of our new industry-leading CIAM solution.

What you’ll be doing

  • Develop and own the product roadmap for the CIAM migration, prioritizing features and functionalities based on customer needs and business goals.
  • Possess deep knowledge of CIAM solutions and the migration process, including industry best practices and potential challenges.
  • Collaborate closely with engineering, design, marketing, and customer success teams to ensure a seamless migration experience.
  • Develop and execute clear communication plans to keep stakeholders informed throughout the migration process.
  • Proactively identify and mitigate potential risks associated with the migration.
  • Evaluate migration progress and user feedback to iterate on the roadmap and optimize the migration experience.
  • Track key performance indicators (KPIs) to measure the success of the migration and identify areas for improvement.
  • Stay up-to-date on the latest trends and technologies in the CIAM space to continuously improve our offerings.

What you’ll bring to the role

  • 5+ years of experience in product management, with a focus on B2B software products.
  • Proven track record of successfully launching and managing complex product initiatives.
  • In-depth understanding of CIAM solutions and the customer identity landscape.
  • Experience with CIAM migration projects, preferably involving integrations with different products.
  • Effective analytical and problem-solving skills.
  • Excellent communication and collaboration skills, with the ability to effectively manage cross-functional teams.
  • Demonstrated ability to prioritize competing demands and manage multiple projects simultaneously.
  • Familiarity with Agile development methodologies is a plus.

And extra credit if you have experience in any of the following!

  • Experience with Okta Customer Identity Cloud (CIC/Auth0) or Okta Customer Identity Solution (CIS)
  • Experience working with Single Sign-On (SSO) and Multi-Factor Authentication (MFA) solutions.
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