We’re looking for someone with a unique talent set – someone who understands sales and can “speak the language” with sales managers, reps, and directors. Someone who can synthesize various use cases into clear problem statements. Someone who cares deeply about product details, has a great sense of product aesthetics, and can discuss the nitty gritty with engineers.
As a small product, design, and engineering team you’ll be responsible for all aspects of delivering a feature — from concept through project managing it’s delivery. You will do it all.

What you’ll do…

    • Turn the vague into the concrete. Talk with customers to discover & define their needs, understand their problems, and document their use cases.
    • Write problem statements that clearly define shared needs across customers.
    • Create detailed product specs from your problem statements through collaboration with Product Design and Engineering.
    • Project manage the delivery of the feature — get it on the engineering roadmap and ensure it’s delivered on time and up to the Product team’s standards.
    • Prepare for launches: work with the Marketing team on positioning/collateral, manage beta testers, write FAQs, define adoption / usage metrics, measure success, and share learnings.

You should…

    • Be located in an Americas or European time zone
    • Have 2+ years of Product Management experience shipping B2B SaaS for SMBs.
    • Have 2+ years experience at software/internet companies in a product, engineering, or customer-facing role.
    • Love listening to customers and diving deep into their problems and needs.
    • Be detail-oriented, organized, and great at writing.
    • Have good product vision & design sense.
    • Be comfortable writing specs, drawing wireframes, & rapidly iterating on new feature ideas.
    • Have experience with metrics/analytics tools
    • Be growth minded; pushing to ship Product that focuses on moving the needle.

Bonus points if you…

    • Have experience in sales or with sales tools / CRMs
    • Have significant experience in Figma or other design/prototyping tools
    • Have a technical/engineering background, not afraid to dabble in Python, HTML, CSS, or SQL.

Why Close?

    • Culture video 💚
    • 100% remote company (we believe in trust and autonomy)
    • Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay
    • Annual team retreats ✈️
    • Quarterly virtual summits
    • 5 weeks PTO + Winter Holiday Break
    • 2 additional PTO days every year with the company
    • 1 month paid sabbatical every 5 years
    • Co-working stipend
    • Paid parental leave
    • Medical, Dental, Vision with HSA option (US residents)
    • 401k matching at 6% (US residents)
    • Dependent care FSA (US residents)
    • Contributor to Stripe’s climate initiative 🌍❤️
    • Our story and team 🚀

Our Values

    • Build a house you want to live in — Examine long-term thinking and action
    • No BS – Practice transparency and honesty, especially when it’s hard
    • Invest in each other — Build successful relationships with your coworkers and customers
    • Discipline equals freedom — Keep your word to yourself and others
    • Strive for greatness — Constantly challenge yourself and others
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