As our first Trust and Safety Product Designer, you will be critical in defining what “Trust and Safety” means at GameChanger, shaping the team, and ensuring our families, players, and coaches have the best possible experience. The role demands creative problem-solving, excellent execution, and the ambition to take projects from start to finish. You must be energized by the idea of achieving our ambitious goals with your teammates in product, engineering, and marketing. You’re a critical thinker with an innovative approach to making products simple enough for anyone to understand and use.

 

What You’ll Do:

  • Lead the end-to-end design process and ship features across mobile and web platforms.
  • Collaborate with cross-functional team members to influence the product from conception to execution through a user-centered approach.
  • Work iteratively to define problems and quickly find solutions.
  • Speak with customers frequently, collect data, test prototypes, and translate research insights into meaningful outcomes.
  • Facilitate design sprints and workshops to develop high-quality solutions.
  • Craft intuitive design flows, sketches, prototypes, and high-fidelity UI for mobile and web.
  • Help evolve and grow the design practice at GameChanger. Contribute to our design system, be vocal in design critiques, share inspirational resources, and aid in brainstorms.
  • Question the status quo and advocate for change.

     

Who You Are:

  • You’ve been designing user-centered experiences for at least 5 years.
  • You’ve designed and shipped native iOS and Android apps.
  • You have experience working on trust and safety initiatives.
  • Your portfolio isn’t just high-fidelity mockups; it showcases impact, processes, sketches, collaboration, and reflection. You have at least two detailed case studies.
  • You’ve taken large problems and broken them down into bite-sized measurable chunks.
  • You have experience conducting user research, facilitating user interviews and user tests, digging through data, and synthesizing findings to identify trends and make recommendations.
  • You advocate for design by articulating and presenting the rationale behind your ideas.
  • You care about moving your team forward and look for ways to positively impact the team, not just the product.
  • You’re focused on results and constantly looking to improve the user experience.
  • You take the time to seek out and provide meaningful feedback because you know it’s the best way to grow.
  • You are self-aware and humble.

     

Perks:

  • Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.
  • Unlimited vacation policy.
  • Paid volunteer opportunities.
  • WFH stipend – $500 annually to make your WFH situation comfortable.
  • Snack stipend – $60 monthly to have snacks shipped to your home office.
  • Full health benefits – medical, dental, vision, prescription, FSA/HRA., and coverage for family/dependents.
  • Life insurance – basic life, supplemental life, and dependent life.
  • Disability leave – short-term disability and long-term disability.
  • Retirement savings – 401K plan offered through Vanguard, with a company match.
  • Company paid access to a wellness platform to support mental, financial and physical wellbeing.
  • Generous parental leave.
  • DICK’S Sporting Goods Teammate Discount.

 

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

The target salary range for this position is between $150,000 and $170,000. 

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