Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are seeking an experienced and detail-oriented Senior Compliance Manager. As a Senior Compliance Manager, you will be responsible for overseeing compliance with the Fair Credit Reporting Act (FCRA) and managing issues related to regulatory compliance within the organization. Additionally, you will advise Affirm’s Servicing, Collections, and Repayments teams on compliance requirements. The ideal candidate will possess extensive knowledge of FCRA and other servicing regulations, exceptional analytical skills, and a proven track record in developing and implementing effective compliance programs.

What you’ll do

  • FCRA Compliance:
    • Stay abreast of changes in FCRA and ensure organizational policies and procedures align with the latest requirements.
    • Design, implement, and manage a comprehensive FCRA compliance program to mitigate risks and ensure adherence to regulatory standards.
    • Conduct regular audits and assessments to monitor FCRA compliance across all relevant business functions.

Regulatory Compliance Advisory:

  • Stay abreast of changes in servicing, collections, and repayments regulations and ensure organizational policies and procedures align with the latest requirements.
  • Provide guidance to Affirm’s Servicing, Collections, and Repayments teams on compliance requirements related to product changes and new initiatives.
  • Issues Management:
    • Identify, assess, and manage compliance-related issues within the organization.
    • Collaborate with cross-functional teams to develop and implement corrective action plans in response to identified compliance issues.
    • Serve as a subject matter expert on compliance matters, providing guidance and training to employees at all levels.
  • Policy Development and Enhancement:
    • Develop and update compliance policies and procedures, ensuring alignment with regulatory requirements and best practices.
    • Work closely with legal and regulatory affairs teams to interpret and integrate new laws and regulations into existing compliance programs.
  • Training and Education:
    • Develop and deliver training programs on FCRA compliance and other relevant servicing, collections, and repayments regulations to ensure awareness and understanding across the organization.
    • Provide ongoing education and communication to employees regarding changes in compliance requirements.
  • Monitoring and Reporting:
    • Establish and maintain monitoring mechanisms to track compliance metrics and key performance indicators.
    • Prepare and present regular reports to senior management, highlighting compliance status, identified issues, and remediation efforts.

Qualifications:

  • Bachelor’s degree in business, law, finance, or a related field. Advanced degree or professional certification in compliance is a plus.
  • Minimum of 8 years of relevant experience in compliance management, with a focus on servicing operations compliance, including FCRA, and issues management.
  • In-depth knowledge of FCRA and other servicing, collections, and repayments regulations, guidelines, and industry best practices.
  • Strong analytical and problem-solving skills, with the ability to assess complex compliance issues and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels of the organization.
  • Proven experience in leading compliance initiatives and driving a culture of compliance within an organization.

Pay Grade – USA30
Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.
USA base pay range (CA, WA, NY, NJ, CT) per year:
Min: $162,400
Mid: $203,000
Max: $243,500

USA base pay range (all other U.S. states) per year:
Min: $146,100
Mid: $182,700
Max: $219,200

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