As our Senior HR Manager, you will lead North America and our Global Professional Services division, and you will report directly to the Global Head of Human Resources.
Our North American employees are distributed largely remotely, across multiple states both in the US and Canada.
The Senior HR Manager will be accountable for leading all people-related initiatives in the region, ensuring we deliver an exceptional employee experience through a blend of operational and strategic initiatives including compensation, benefits, employee relations, reporting/analytics and compliance. You will also head up the Global Professional Services division from a HR partnership perspective, alongside your HR colleagues.
What you’ll be doing
– Act as a main day-to-day contact for all North American staff about all People matters.
– Advise, up-skill and influence our senior leadership in the region to solve People-related issues and evolving organizational needs.
– Monitor and ensure compliance with federal, state and local employment laws, regulations and best practices.
– Act as an expert stakeholder on all US benefits and related programs.
– Management of change programmes to include organizational design.
– Management of Group company pay review and promotions process.
– Develop, report on and provide actionable insights and strategy across key People metrics, to help drive business decision-making.
This list is not exhaustive – any other duties which may be required to undertake this role.
What we’re looking for
Essential
– Current, evidenced and relevant Human Resources experience in the USA across a matrixed organization, of a size no smaller than 200 headcount.
– Current SHRM designation or equivalent evidenced experience, showing continuous professional development.
– Has held the position of business partner/advisor to senior leadership and/or management in an organization.
– Expert knowledge of advising stakeholders with regards to federal/state-specific, statutory reporting requirements relating to employees in the US, in relation eg W2s, and 1099s.
– Evidenced knowledge of employment laws, EEOC requirements, FLSA/wage-hour laws etc.
– Expert knowledge of benefits and insurance brokerage,  administration and application across a diverse group of employee requirements.
– Experience applying HR policies, fair labor laws and employee relations protocol.
– A strategic thinker, but able to apply hands-on experience to resolve challenges and move things along.
– A passion for storytelling with data, along with an ability to decipher raw data directly and translate it into insights.
– Excellent oral and written communication skills, with the ability to interact and communicate with individuals at all levels of the organization.
– Critical thinker including the ability to understand the “big picture” and trade-offs, able to negotiate and challenge effectively.
– Innovative ‘out of the box’ thinker who can adapt to an agile work environment.
– Experience at an advanced level of the US benefits and healthcare landscape.
– Comfortable in a fast-paced, dynamic technical organization with a rapidly expanding customer base.
– Previous experience in change management and internal communication strategies, with a high level of comfort in rapidly evolving environments.
Desirable
– Experience delivering HR solutions in Canada and/or other international locations would be highly beneficial.
– A second language other than English is desirable.
– Experience in mergers and acquisitions would be beneficial.
Whilst this role is in the main remote working, a willingness to travel is appreciated to visit our offices when needed eg celebration events, gatherings, quarterly meetings etc.
$125,000 – $175,000 a year
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