As the Director of our Innovation Team, EBLab, you’ll have the pivotal role of steering 1-3 year initiatives that are intrinsically aligned with the organization’s major product bets and long-term objectives. By leading a cross-functional team with a strong emphasis on design excellence and user-centricity, you’ll lay the groundwork for impactful, scalable growth. Positioned at the juncture of product, marketing, and consumer insights, your leadership will be key in harmonizing these elements to drive initiatives that not only propel the product platform but also serve as a cornerstone in the organization’s long-term strategy. Here at Eventbrite, we deeply honor the artistry and expertise inherent in design. We recognize that every team member, whether in a management or individual contributor (IC) role, is in essence a designer, constantly honing and refining their skills and craft. This belief underpins our commitment to a hands-on approach in all aspects of our work. It’s this dedication to actively engaging with and excelling in design that sets our standard for best-in-class performance, distinguishing us in every initiative we undertake.


  • Conceptual Exploration:A facilitative role in encouraging and guiding team explorations of bold and innovative design concepts.
  • User-Centric Strategy:Skill in discerning user needs and translating business objectives into actionable and innovative product opportunities, focusing on optimal user experiences.
  • Accessibility Commitment:A strong belief in creating accessible designs, prioritizing the most impactful interactions to ensure they are inclusive and reach the widest audience possible.
  • Human-Centered Insight: A deep understanding of human behavior and psychology, aimed at crafting design solutions that are intuitive and engaging.
  • Visual Design Mastery: Exceptional aesthetic sensibility, particularly in mobile app design, covering key funnel areas like acquisition, activation, engagement, and retention.
  • Leadership in Design and Growth: Comprehensive 5-10 years of  experience leading high-performance, design-centric teams, backed by exceptional team management capabilities.
  • Data-Driven Strategy: A strategic mindset that prioritizes data-driven decision-making and problem-solving within a design context.
  • Clear Communication: Stellar abilities in communication, writing, and presentation, ensuring that ideas are conveyed crisply and clearly.
  • Agile and Accountable: Ability to thrive in a dynamic, agile work environment while holding the team accountable for maintaining skills required to achieve pixel-perfect design outcomes.
  • External Design Community Building: Champion Eventbrite’s design culture in the wider design community, inspiring and attracting top talent and enthusiasts through thought leadership, public engagement, and showcasing our innovative practices.


  • A minimum of 10+  years of experience in digital design.
  • Experience unblocking and unlocking the creative potential of creative individuals
  • Experience mentoring and upleveling designers craft
  • Advanced proficiency in design software (e.g., Figma, Adobe Suite)
  • Advanced prototyping skills (Figma, Origami, Principle)Proven expertise in interaction design and visual craft a mustStrong ability to inform and influence product strategy.
  • Bachelor’s or Master’s degree in Design, HCI, or a related field.
  • Application Process: Interested candidates are invited to send a resume and portfolio demonstrating relevant experience. Please note that the portfolio should specifically highlight the candidate’s role and contribution to the showcased projects.
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