Senior Contracts Manager

As a Senior Contracts Manager on the Legal team, you will work closely with the Legal, Compliance, Sales, Client Success, Finance, Deal Desk, Security, and other teams to assist with contract negotiation and contract-related processes. You will be the backbone of the commercial legal team, ensuring smooth and effective contract review and related processes, such as creating legal playbooks, responding to RFPs, managing programmatic changes to the company’s templates, and addressing contracting requests from various stakeholders.

You will drive projects to help the company scale by adding efficiency to the existing processes, act as the primary point of contact for our contracts management system, and spearhead new initiatives. You will collaborate with members of the Legal team and cross-functionally on commercial and administrative matters. This position will report to the Associate General Counsel, Commercial, Product, and Marketing.

This position is not eligible to be performed in Hawaii.

What You’ll Do

• Assist with negotiation of various deals, including sales, vendor, and partnership deals
• Provide contract administration support to the Legal, Sales, Client Success and other teams, from drafting to execution to archiving to contract renewal
• Review customer and vendor requests and work with internal business partners to fulfill such requests in accordance with company processes and policies
• Contribute to a variety of agreements and legal documents, including user terms, template sales and vendor agreements, and legal translations
• Provide guidance to various internal and external stakeholders on commercial and administrative matters
• Triage commercial legal requests, serve as the internal and external primary point of contact to answer routine questions regarding company’s agreements and policies
• Drive the process for obtaining internal approvals for modifications to standard terms or processes and execute on such modifications as needed
• Contribute to and drive internal process improvements and standard practices, including creating internal legal resources, developing contract management solutions, and improving contracting processes and policies
• Contribute to and improve processes related to pre-sales and post-sales activities such as RFP/RFI processes, security and other questionnaires
• Apply strategic, programmatic, and practical approach to move deals forward
• Be a key stakeholder in conversations with internal partners relating to commercial processes and policies
• Design and conduct internal training regarding contracting and administrative matters
• Collaborate closely with other members of the Legal team to achieve common goals and objectives
• Propose creative ideas as to how the Legal team can support the company as we scale and improve customer experience

Who You Are

• B.A. or B.S. degree; JD is a plus
• 7+ years of combined, relevant experience, including in-house contract negotiation and management; experience with SaaS deals is a plus
• Experience independently supporting customer and vendor-facing commercial deals; excellent drafting skills; excellent communication skills and ability to represent the company in deal negotiations
• Track record of successfully initiating, driving, and implementing processes to increase efficiency of the Legal and other teams
• Experience standing up and managing contract management systems; experience with Ironclad is a plus
• Demonstrated ability to exercise sound judgment on key decisions in deal negotiation, developing the contracts administration function, and driving cross-functional consensus, including recognizing circumstances that require escalation
• Demonstrated ability to manage projects, build strong relationships with internal stakeholders, develop solutions, and deliver prompt and accurate information
• Strong analytical skills, ability to review legal documents and accurately communicate legal positions internally and externally
• Comfortable managing and prioritizing competing and changing priorities while maintaining close attention to detail, accuracy and timeliness
• Strong written and oral communication skills with a persistent eye toward problem-solving
• Adept at operating in a fast-paced, dynamic work environment

Benefits

Fundamentals:

• Medical / Dental / Vision / Disability / Life Insurance
• High Deductible Health Plan with Health Savings Account (HSA) option
• Flexible Spending Account (FSA)
• Access to coaches and therapists through Modern Health’s platform
• Flexible Time Off
• Company-wide Collective Pause Days

Family Support:

• Parental Leave Policy
• Family Forming Benefit through Carrot
• Family Assistance Benefit through UrbanSitter

Professional Development:

• Professional Development Stipend

Financial Wellness:

• 401k
• Financial Planning Benefit through Origin

But wait there’s more…!

• Annual Wellness Stipend to use on items that promote your overall well being
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more
• Monthly Cell Phone Reimbursement