We’re looking for a Sr.  Consultant – Customer Success who will be responsible for the deployment, and product launch for some of our most strategic and largest customers, leveraging a consultative methodology to accelerate onboarding, minimize time to initial value, and enable customers to transform their business leveraging the People.ai platform.
If you are a dynamic team player, a creative thinker who has fun tackling complex problems at scale, a strong relationship builder who thrives in a fast-paced environment, and are looking for a career-defining new challenge, we would love to hear from you!


    • Define the initial customer experience post-sales and partner with sales and CSMs to drive the strategy & execution of launching People.ai at new customer accounts
    • Deliver targeted training and enablement programs to sales and marketing executives and managers to minimize ramp time and accelerate initial onboarding.
    • Develop & maintain relationships with key customer champions and executive (VP to C Level) stakeholders across Sales, Marketing, Operations, and Customer Success teams
    • Serve as a trusted advisor to the customer and internal GTM teams by translating complex operations and AI technology topics into digestible, business language.
    • Build strong relationships with Engineering, Product, Sales, Marketing, and Customer Success teams to facilitate cross-functional execution on all customer commitments.
    • Build customer advocates and partner with marketing to obtain customer references, testimonials, and case studies
    • Partner with product and engineering teams to prioritize customer requirements, drive improvements to maintain a competitive edge and contribute to the product roadmap
    • Always represent the People.ai brand and help grow the team and hire great talent


    • 3 to 6 years of relevant work experience
    • Experience working in a SaaS software company is preferred
    • Experience in Sales or Revenue Operations (Field Ops) managing processes such as forecasting, QBRs, territory design etc. is preferred
    • Basic proficiency with Salesforce and other SaaS CRM, Martech platforms is preferred
    • Experience delivering consultative engagements at a consultancy is a plus
    • Comfortable working in high-velocity environments and dealing with ambiguity
    • Ability to manage horizontally and vertically across internal and customer organizations
    • Ability to build and cultivate relationships across business and technical stakeholders
    • Experience navigating vast organizations across multiple stakeholders cross-functionally
$105,000 – $145,000 a year
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