Senior Absence Management Specialist

As a Sr. Absence Management Specialist your role is crucial in managing and coordinating employee time away programs within GitLab.  You will be responsible for ensuring compliance with relevant US and Non-US employment laws, company policies, and industry regulations to support our team members during their time away.  You will play a critical role in supporting employees through their leave journey while maintaining compliance and efficient leave processes.  Your dedication to accuracy, empathy, and effective communication will contribute to a positive employee experience.

What you’ll do

• Hands-on responsibility for the day-to-day administration of all employee leave of absence programs.
• Ensures compliance with all leave of absence and employment laws across all countries in which we have entities by accurately completing all time away requests in a timely manner.
• Suggests both company and statutory policy and practice revisions as needed.
• Ensures the proper tracking of LOAs and identifies the process dependencies and suggests remediation of those dependencies.
• Acts as the team member’s first point of contact to facilitate a smooth departure as well as a smooth transition back to work.
• Answers tier-1 leave-related questions and concerns from Team Members.
• The first point of contact for Managers, People Business Partners, and other key stakeholders related to their team members’ time away requests.
• Administers ADA-related tasks related to all team members’ requested accommodations (medical, religious, work-related).
• Maintains LOA trend data and status reports as needed.

What you’ll bring 

• Strong verbal and written communication and problem-solving skills.
• Must exercise confidentiality and discretion in dealing with sensitive, complex, and time-sensitive time-away requests.
• Independent worker with strong organizational skills and attention to detail.
• Proven track record of adhering to and meeting strict deadlines.
• Experienced in learning and thriving in a constantly changing global environment and able to cultivate relationships across Global teams.
• Ability to learn and use GitLab tools.
• Aligns with GitLabs values.
• Experience using Google Sheets.

About the team

The Absence Management team supports all types of time away requests not just related to a Leave of Absence – PTO, public holidays, sick time, parental leave, etc.  As a member of the team, you will work closely with the team’s Manager and other key stakeholders throughout the organization playing a pivotal role in ensuring consistent application of leave policies, compliance with legal requirements, and providing thoughtful guidance and support to employees and their managers on a global scale. By collaborating and working together, the Absence Management Team ensures effective management of the entire life-cycle of a team members absence.  Our expertise contributes to a positive and supportive work environment, where team members feel valued and supported during periods of absence.

How GitLab will support you

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you’re excited about this role, please apply and allow our recruiters to assess your application.