Salesforce Business Analyst Charlotte NC

Knowledge experience in Quote management and products
Management of key business stakeholders to understand their requirements at a high level and set their expectations of delivery within this heavily regulated industry
Creation of relevant Functional Specification documentation for use in hybrid agile development environment
Collaboration with development team to deliver business priority items into SalesForce system
Perform Project Management duties on specific releases including project planning and risk management
Constant focus on the delivery of the agreed project deliverables and benefits including early implementation where possible
Very strong experience of SalesForce and ability to evidence knowledge to a certified level
Experience of working on SalesForce project deliverables in the manufacturing sector
Experience of working within project teams through all phases of the Software Development Lifecycle and of operating with multiple methodologies such as waterfall and agile
Experience of data migration projects either through initial seeding of CRM systems or data integrations to external systems to enrich existing CRM data
A strong technical background at ease when communicating with technical teams and Solution
Architects Possessing strong people and stakeholder management skills and a delivery focus with the ability to run working groups to deliver the solution
Adaptable flexible and pragmatic with drive and determination a handson style and high level of attention to detail
Excellent problem-solving skills with the ability and mind set to jump in create consensus and resolve issues
Highly developed written and verbal communication skills experience of writing BRD and FSD style documents
Mandatory Skills : Salesforce Administration, Salesforce Experience Cloud, Salesforce Field Service, Salesforce Platform app builder, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce ServiceMax
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave