At BioRender, our mission is to accelerate the world’s ability to learn, discover and communicate science. We are passionate about democratizing science communication in order to accelerate scientific discovery and understanding. We’re looking for amazing people to help create the world’s go-to-place and platform where science is communicated. Come join us!
We are hiring a Junior Salesforce Administrator to support our Salesforce Administrator in improving the user experience of our Salesforce users and optimizing how we use Salesforce to track and inform our GTM operations as we scale!
You will be responsible for maintaining data quality and supporting users as we grow and implement new processes and automation. We migrated into Salesforce in December 2022. There is tons of room for growth in building out these foundations: improving the efficiency of our sales processes and optimizing our set-up. Alongside the Revenue Operations team, you will help implement the next phase of our CRM evolution.
This is a remote role, based in Canada or the US. You can read about BioRender’s interview process here!

Our ideal fit

    • Detail-oriented and data-focused approach: You are known for being process-oriented and always looking for ways to scale and improve strategies to prevent data inconsistencies or details that others might miss.
    • Proactive and Strategic Thinker: You design processes with scale in mind. You are a strategic thinker who proactively considers the near-term and long-term implications of your approach to problem-solving and solutions design!
    • Team-oriented approach: You can easily build relationships with diverse stakeholders and understand the needs and dynamics of distinct teams as well as the business.
    • Resourceful: You are resourceful and can work independently and move projects forward. You are known for your figure-it-out approach to tackling difficult problems!

Your responsibilities

    • You’ll design and execute a scalable process to update, maintain, and audit the accuracy and comprehensiveness of customer data stored in Salesforce
    • You’ll work to improve and optimize Salesforce users’ experiences.
    • Collaborate with Sales, Customer Success and Revenue Operations teams to design strategy for managing user issues and requests.

What you bring to the table

    • 2+ years of experience with Salesforce as an Administrator for a SaaS company
    • 2+ years of experience creating Salesforce Flows, Alerts, and other forms of automation as well as creating dynamic reports and dashboards
    • 2+ years of user support or providing user training to Salesforce users
    • 1+ year of experience working on end-to-end project lifecycle (i.e. planning and scoping requirements, working cross-functionally with stakeholders, development, execution, deployment, etc)
    • Excellent project management skills with an ability to set and achieve goals, meet deadlines, and multitask in a fast-paced environment
    • A team player, comfortable presenting to a group
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