WELL’s Sales Operations team is looking for a talented Salesforce Administrator to join the team. You will report directly to our Systems Architect, Manager. You will support the business as an administrator of Salesforce.com and support integrated third-party applications including: Groove.io, Gong.io, ZoomInfo, LinkedIn Sales Navigator, and Definitive Healthcare.

This is an exciting opportunity for someone that is looking for their next challenge at a hyper-growth startup. You will have the opportunity to learn and grow, and make an impact on this small and nimble team.

RESPONSIBILITIES

  • Provide day to day system admin user support with user requests or issues, as well as admin work to further develop and scale the system through improvements.
  • Act as a main point of contact for a business area, system, or operational process.
  • Partner with internal stakeholders to help support the development of new business processes, integrations, or applications.
  • Interface with 3rd party vendors to ensure the ongoing health of our 3rd party applications.
  • Maintain the overall health of a system through reporting and regular auditing.
  • Work cross-functionally and amongst the team to maintain, support and improve upon integrations with different systems
  • Developing and contributing to standard documentation and knowledge bases

REQUIREMENTS

  • 2+ years Salesforce Admin experience
  • Competency with Custom Objects, Workflow rules, Process Builder, Flow, and Validation rules
  • Intermediate Excel/G Suite
  • Basic experience with data models
  • Basic experience with various system to system integrations, APIs, or similar technologies
  • Excellent verbal and written communication skills
  • Highly detail oriented
  • Strong team player with the ability to develop effective working relationships across an organization

BONUS

  • Experience with CPQ/Billing and/or Service Cloud
  • Familiarity with ETL tools like Tray.io
  • Declarative Lookup Rollup Summaries (DLRS)
  • SQL
  • Salesforce Administrator Certification
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