Reporting to the Vice President of Sales Operations, the Sales Operations Manager will be part of our Operations Team and will be responsible for providing broad operational day-to-day support for Sales. You will work with Finance, HR, and Sales to support the account assignments, deal desk, incentive programs and compensation operations. You will oversee a team of two and be the primary liaison between Sales and Operations.


What your day could consist of:

  • Build, modify, and execute compensation plans pursuant to guidance from Sales and Ops leadership
  • Monitor compliance with sales procedures, including deal routing, packaging, and discounting
  • Maintain regular check-ins with Sales Management and others and identify any problems for internal review and problem solving
  • Adjudicate conflicts, misunderstandings, and proposed exemptions related to variable compensation or operation procedures
  • Act as a liaison for Sales to the rest of the business when issues arise
  • Oversee deal desk function and management of standard operating procedures for our GTM teams
  • Document and enable the salesforce on any changes to compensation or operation procedures
  • Manage and support cross-functional initiatives serving as the liaison between Sales and other key partner teams: Marketing, Product, Finance
  • Support the sales and other commission based teams with process improvement, measurement, tracking and analytics relevant to their functional areas
  • Enhance sales productivity by enabling the team to work smarter by simplifying processes
  • Maintain procurement and contract records for Sales
  • Formalize, document, and own communications of Sales Policies

What is needed:

  • Bachelor’s Degree
  • 3-5 years of experience in sales operations or operations role
  • 2+ years of people management experience
  • SQL experience preferred
  • Xactly experience strongly preferred
  • Knowledge of SaaS incentive plan structures (OTE, SPIFFs, Accelerators, etc.) is preferred
  • Experience dealing effectively with ambiguities and ability to manage multiple projects through completion, often under tight deadlines, with frequently changing priorities
  • Superior written and verbal communication skills
  • Attention to detail
  • Expert spreadsheet creation
  • Intellectual curiosity
  • Ability to work in a fast-paced environment


$108,000 – $162,000 (per year salary)
Job Overview
Job alerts

Subscribe to our weekly job alerts below and never miss the latest jobs

Sign in

Sign Up

Forgotten Password

Job Quick Search