At Talkdesk we are the disruptors of an antiquated multibillion dollar industry. Our born and bred cloud product is changing the way our customers service their customers. With over 50% of our headcount dedicated to R&D, we are able to innovate and optimize our product at an exponential rate. Our product has been recognized by Gartner, Frost & Sullivan, Forrester and Forbes. Our fast-paced environment allows those that are gritty, driven, money motivated to thrive. Our all intensive two-week training sets our reps up for success and they are able to close business faster. If you want to join a hyper growth company that will impact an evolving industry, then come enjoy the ride.

Responsibilities:

  • Define Enterprise Sales goals with leadership team and implement processes, infrastructure and hiring to execute against set goals and quotas
  • Hire, lead and mentor a team of Enterprise Sales AEs
  • Weekly 1:1 coaching with team members to strategize and accurately forecast to upper management.
  • Manage prospects from our Sales Development Representatives (SDR) to the handoff to our Professional Services Team with the ability to articulate our value proposition, navigate objections and foster relationships
  • Collaborate with our Client Services, SDR and Marketing teams to optimize sales and customer satisfaction
  • Conduct web-based demos and develop materials necessary to accelerate customer acquisition
  • Cultivate lasting business relationships with customers through consultative sales tactics and effective account management practices
  • Use Salesforce.com to maintain excellent records and report on Enterprise Sales activity and KPI’s
  • Establish methods to articulate and sell all Talkdesk products & services
  • Understand and internalize the Talkdesk mission and vision and translate them into an Enterprise Sales strategy
  • Participate in regular company and office meetings to share Enterprise Sales progress, identify blockers and drive resolution
  • Help to solidify the competitive posture of Talkdesk

Requirements:

    • BA/BS degree required
    • 7 – 10 years of experience in sales functions – preferably Enterprise Sales for technology products
    • 4+ years experience working in the SaaS industry
    • Experience with building, managing and guiding Sales teams towards set goals
    • Proficient with web-based demo software and tools
    • Strategic thinker with the ability to execute both short-term and long-term sales plans
    • Strong planning, writing, presentation and communication skills
    • “Hunter” mindset with the ability to learn, adapt and improve constantly
    • Strong new logo focus
    • Strong interpersonal skills and willingness to excel in a team-oriented atmosphere
    • Ability to provide and receive feedback professionally
    • 50%+ travel required
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