We’re looking for a Revenue Operations Associate to help us maintain a foundation for excellence in support of our revenue teams to maximize their efficiency and effectiveness through system administration, deal desk support, ticketing, reporting, and other key business processes.

How you’ll spend your time:

  • Cultivating and sustaining strong working relationships with pivotal business partners (e.g. Sales, Marketing, Customer Success, Legal, etc.) to help facilitate the support, review, and approval process for deals.
  • Reviewing, routing, and completingΩa variety of quote and deal support requests with differing levels of complexity, while ensuring all required information/approvals are obtained and clearly documented in a timely fashion and are fully compliant with our internal policies.
  • Champion the use of technology, tools, and processes to maintain the source(s) of truth of our sales, marketing and customer success data.
  • Document and maintain training and enablement playbooks for all revenue processes and systems.
  • Proactively search for areas to improve, streamline and scale using data, process and systems analyses that measurably impact company revenue.
  • Develop and maintain reports/dashboards that answer the business questions asked by the executive team and the revenue organization.
  • Work across a mix of proactive projects and reactive support for business stakeholders in Marketing, Sales, and Customer Success.

We get excited about you if you have:

  • A strong internal locus of control; curious, independent, rigorous and proactive
  • A spirited and creative “builder” mindset towards problem solving, with the intellectual curiosity and resourcefulness to tackle unfamiliar challenges independently
  • 1-3+ years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
  • Solid understanding of Salesforce; Admin certification is strongly preferred
  • Administration experience with best-in-class tech stack for SaaS companies (e.g. Salesloft, Gong, ZoomInfo, RingLead), with a desire to learn how to become an expert
  • High proficiency in Google Sheets and BI/Analytics tools
  • Understanding of key SaaS business metrics and how they are used in practice to manage the health of the business
  • The ability to quickly learn and understand complex business processes, clearly illustrate pain points, and recommend thoughtful, independent solutions to improve those processes
  • Ability to tell the story and present the results in a clear and interesting way
  • Great communicator and can build relationships with a diverse set of stakeholders
  • Excellent team player, and strong attention to details

The anticipated base salary range for the role is $80,000 – $115,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

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