Renewal Specialist (Contract to Hire)

Seesaw is an ed-tech company that opens the window to learning, allowing the brilliance and uniqueness of every elementary student to shine through to teachers and families. More than 10 million people across 150+ countries use our all-in-one education platform monthly.

Historically, families had little insight into what their children were learning in school, and students had to demonstrate their skills in a one-size-fits-all way that failed to capture the depth of their knowledge. Since 2013, Seesaw has paved a new way for learning by enabling families to participate in their children’s education. Our platform generates a powerful learning loop that connects teachers, families, and students, thus creating an environment where every student can thrive.

Our Mission:

Seesaw’s mission is to create an experience where students are inspired to be their best. We all deeply value education and come to work knowing that what we do today enables future generations. Seesawers take pride in knowing that our work makes the learning experience better and more accessible to all.

Your Team: 

In this role you will work in close partnership with Renewal Specialist Teammates and Customer Success Managers.

Your Role:

Seesaw is seeking a seasonal Renewal Specialist to assist with outbound calls and email communication to connect with our customers regarding their upcoming contract expirations.

This is a seasonal contract position lasting 6 months with possibility of conversion to full time or extension of contract.

Your Responsibilities:

• Conduct proactive cold outreach to active customers to help validate contact information and maintain contact hygiene in Salesforce.
• Meet key performance indicators aligned with Seesaw’s retention goals.
• Partner closely with Customer Success Manager teammates

Requirements:

• The ideal candidate is enthusiastic about a career in sales or account management in a SMB, high volume environment
• Has experience conducting outbound calls and managing high volume of email communication
• Adaptable and able to shift priorities as needed

Compensation & Benefits:

Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package that includes equity, perks & benefits, and development opportunities at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors.

The hourly rate for this position is: $17.30 – $20.55