The Remote QA Specialist Position

We are seeking highly experienced, detail-oriented QA Specialists to join our remote Transcription team. QA Specialists will have the opportunity to influence an elite team from the ground up. The primary responsibility of a QA is to ensure that the high transcription quality standards set by AlphaSights are always met. Successful candidates will have an advanced proficiency in business transcription, familiarity working with an intelligent (“clean”) verbatim transcription style guide for business documentation across multiple subject matters and accented English files, and bring a professional and committed work ethic to the role each and every day.

Role Features

  • Long-term projects and consistent work
  • Independent contractor status (freelance)
  • Remote work – work from the comfort of your own home
  • Flexible schedule

A Day in the Life of an AlphaSights QA:

  • Access audio and transcript files via our internal platform
  • Verify and correct the spelling of brands, products, industry terms and company names mentioned in the transcript
  • Correct the grammar and spelling in the files using MS Word track changes
  • Check transcripts for readability and adherence to the AlphaSights Style Guide
  • Grade each of the reviewed files in accordance with our 5-point system, providing grading across key categories
  • Provide feedback on the overall quality of files
  • Escalate any gross violations of the Style Guide, unfinished transcripts and major quality lapses to our Quality Assurance Manager

What You’ll Need to be Successful

  • At least 2 years of experience as a full-time editor/proofreader/content QA specialist editing transcripts in a business setting
  • Superior proofing and editing skills
  • Authoritative grammar and spelling skills
  • Strong attention to detail and the ability to work effectively within strict turnaround times
  • Degree in English or related subject; or equivalent experience
  • Superior knowledge of MS Word and Excel and above average knowledge of Google Docs and Google Sheets
  • Excellent oral and flawless written command of English
  • Access to their own transcription software, such as Express Scribe or similar, and MS Word version 2007 or newer
  • Transparency, integrity and honesty are key values at AlphaSights and integral to being successful with our freelance team
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