About Freshpaint

Customer data is the fuel that drives all modern businesses. From product analytics, to marketing, to support, to advertising, advanced data analysis in the warehouse, and even sales – customer data is the raw material for each function at a modern business.

For highly regulated businesses in healthcare, it’s always been a challenge to harness that customer data and get it to the marketing and analytics tools that require it while following patient privacy laws….until now.

Something as simple as running ads to get more users is simple for an e-commerce of software company to do. But common web analytics and advertising tools collect sensitive user identifiers and healthcare information automatically. Those same tools are not HIPAA compliant.

We provide a layer of data governance to make current web analytics tools HIPAA-compliant. For analytics, our customers can continue getting the insights they need to improve the patient experience. For marketing, Freshpaint safeguards health information while helping our customers promote access to care through popular advertising platforms like Facebook, Google, and others.

In short, we help healthcare marketers promote access to care and safeguard patient privacy at the same time. This is an important, complex problem in a massive market (healthcare is 20% of the US GDP).

Our customers manage their customer data with two offerings:

  1. Privacy Platform. We help healthcare providers automate their website’s + app’s HIPAA compliance, and safeguard first-party customer data across their tech stack.
  2. Data Activation Platform. We make it really easy for teams to activate customer data using their preferred analytics, data, and marketing tools.

We’re fully remote. If you strongly value in-person work, Freshpaint is likely not the best fit for you. Even though we don’t care where you’re located, we need employees to be based in the US. Many of our team is concentrated in various metro areas like SF or NYC.

To balance out our remote-ness, we gather the team 2-4 times per year for offsites. We’ve been to Greece, Jackson Hole, Cabo, Santa Fe, and California wine country in the recent past.

We’re backed by leading investors including Y-Combinator, Intel Capital, and angel investors like the Head of Data from Slack, Head of Data at LinkedIn, and more.

 

Who we are:

Freshpaint was founded by web analytics veterans who realized how hard it was for highly regulated companies to collect and use customer data in a compliant way. We started as part of Y Combinator’s S19 cohort and have been focused on enabling healthcare companies collect, safeguard, and activate patient data since.

In the beginning of 2023 the government issued updated guidance around HIPAA, basically making our software a requirement to use for healthcare companies. As a result, we’re one of the fastest growing software companies on earth right now.

Our team has deep analytics and growth experience, with all of us coming from high-growth companies like Heap, Pendo, Iterable, Quantum Metric, and Retool.

If you value lots of freedom and ownership in your work, interfacing with customers, and working on a product with high customer impact, then Freshpaint is your home.

In this role you will:

 

  • Own the full-cycle recruiting process at Freshpaint from start to finish. This means:
    • Collaborate with the CEO and functional leaders across the organization to identify hiring needs
    • Define a persona suitable for the new position. Create interview loops and candidate scorecards with hiring managers
    • Create and manage our open job postings
    • Review incoming applications, identifying promising candidates from a large pool of applicants
    • Source candidates through outbound channels
    • Run phone screens, pitch Freshpaint better than anyone else can, and assess if a hire could be a good fit (experience- and culture-wise)
    • Schedule interviews with other members of the hiring team
    • Make sure the recruiting process moves forward. Identify, flag and solve any bottlenecks
  • Be responsible for sourcing and developing candidate pipelines on your own. If you’re gonna come in and spend money on recruiting agencies…well, we can do that without hiring you 🙂

 

Requirements – what you’ll bring:

(If you don’t meet all of these requirements, you should still apply. We’re big on high-slope individuals, so if you can quickly grow into some requirements we’d love to hear from you)

  • 3+ years of tech recruiting experience at a tech startup sourcing and developing candidate pipelines.
  • Track record of success: you’ve consistently delivered on challenging roles such as hiring software engineers and tricky go-to-market hires
  • You have experience recruiting technical roles (software engineers)
  • Experience managing an Applicant Tracking System like Ashby, Lever, Greenhouse, or similar. We use Ashby at Freshpaint.
  • You are a highly empathetic individual and can understand motivations of a person sitting across from you (or on Zoom)
  • You ask great questions
  • You get things done – fast. You learn fast and are able to get up to speed quickly on new tools and technologies. You take ownership and solve problems when you see them.
  • No job is too big or too small for you. You are not afraid to roll up your sleeves
  • Based in the US

 

Nice To Have

  • You worked in-house in Human Resources, People, or similar roles at another technology company
  • Knowledge of US tech startup landscape
  • You’ve been involved in hiring employees for various departments (engineering, marketing, sales, etc.)
  • You thrive in ambiguity. You’ve been an early employee at a similarly early stage startup and you know what it’s like (you’ll be employee #40ish at Freshpaint)

Benefits – what we offer in return:

  • Joining a high-growth venture-backed startup as part of the early crew. You will be employee #40-50 ish.
  • Competitive compensation with generous, employee-friendly equity. We have a 10-year exercise window.
  • Freshpaint Fridays: Half-day Fridays. Every week.
  • Unlimited PTO, with a minimum requirement of 2 weeks per year. Plus various observed holidays.
  • 100% remote
  • Flex in-office if you want with $150 WeWork credits each month
  • 401k
  • Health, dental, and vision insurance 100% covered by the company (some states it’s 99% because laws).
  • Mental health benefits – therapy appointments and more covered by the company
  • 2 Treat Yourself Days per year: We’ll pay you $100 to take a day off and do whatever makes you happy. The only catch is you have to share what you did with the rest of the team.
  • Generous parental leave
  • Paid Spotify
  • Health & Wellness benefit – gym membership or similar covered
  • Regular team offsites 2-4 times per year. We’ve been to Greece, Jackson Hole, Cabo, Santa Fe, California wine country, and Mexico City in the recent past.
  • Ownership of your work, collaboration with a close team, and direct access to founders and what it’s like to build a startup. If you leave to start your own company, we’d love to be your first angel investors.
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