As a Project Manager, you will be the first point of contact for selected customers ensuring a solid project plan and project management to deliver the defined outcomes. You conduct face to face customer meetings and calls on a regular basis with customer and internal stakeholders to drive proactive initiatives, support and problem solving to ensure complete customer satisfaction. We are looking for an  individual with 2-4 years of experience in project management and familiarity with IT-related concepts and processes. This individual will be required to work closely with members of the Beekeeper Customer Success team, customer teams and partners.

Your Responsibilities

  • Develop, review and implement tailored project plans for the designated customers in order to deliver a successful project implementation
  • Exercise a degree of influence with customers to help them make decisions
  • Conduct face to face customer meetings and calls on a regular basis with customers and internal stakeholders to drive proactive initiatives and ensure strong adoption
  • Coordinate with internal Beekeeper teams to ensure timely delivery, mitigate risks and manage expectations towards the customers
  • Coordinate activities with implementation partners to ensure project delivery
  • Ensure customer satisfaction with project progress, goals, and outcomes

What we look for in you

  • 2-4 years of relevant work experience as Project Lead / Technical Lead / Project Manager, ideally in SaaS
  • Ability to work with diverse teams
  • Comfortable working in multiple projects simultaneously
  • Proven customer management skills/experience and effectiveness
  • Being decisive and confident in fulfilling customer requirements in order to delight customers or overcome time constraints/deadlines
  • Highly organized and methodical with excellent follow-up to ensure customer expectations and deadlines are met
  • Excellent communication skills and analytical skills
  • Knowledge of all aspects of Software Development Life Cycle

Bonus Points

  • Experience of working with enterprise customers
  • Experience with full lifecycle SaaS implementation and deployment on a global scale
  • Experience in delivering integration project
  • Working experience in a SaaS company
  • Good understanding of APIs and solution architecture

What we offer you

  • Work with our largest customers.
  • Exposure to both users and customers that use the products you build.
  • Influence on the products we build through a flat organizational structure.
  • An international team that challenges you to find the best possible solution.
  • A competitive salary.
  • A great career trajectory.
  • An amazing team with 20+ nationalities.
  • Eager to learn?! We have a Personal Learning & Development Budget to help you develop all the skills you need to succeed.
  • Phone & Home Internet reimbursement every month.
  • Unlimited Paid Time Off (PTO).
  • 100% Medical, Vision, and Dental for most plans plus (or +) 50% coverage for spouse, dependents or domestic partners.
  • 401(k) Retirement plan with employer matching.
  • Fitness & wellness cost reimbursement up to 50 USD/month.
  • 14 weeks paid maternity leave and 8 week paternity leave
  • Laptop for work purposes.
  • Budget for setting up your Home-Office.
  • Oh and don’t forget about our Beekeeper Stock options!

*For Colorado residents: The base range for this position’s level is between $70,000 and $85,500.
*For New York and California residents: The base range for this position’s level is between $76,000 and $100,000.

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