Project Manager- CA Based

Who We Are:
Hi! Were Carbyne and we are on a mission to help emergency call centers save lives everyday. As the leader in emergency collaboration technologies, were building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency call centers, so they can handle emergencies faster than ever, and get the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries around the world, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on.
About the role:
Were seeking a Project Manager who will manage successful projects to ensure that our deployments are delivered on time and produce the desired results. In this role, you will be orchestrating all project-related activities, managing timelines, and bringing the required resources to support the project’s success (both from Carbyne and its partners). You will be responsible for the successful day-to-day relationship between customers, partners, and Carbyne and work with relevant team members to create any required documentation requests. You will be meeting the customer regularly, following up on their needs and expectations making sure they get the best possible service expected.
Heres what youll be working on:
Oversee deployments from initiation to execution for assigned customer projects
Coordinate and work closely with partners and customers to ensure a successful implementation process and customer satisfaction
Create/manage commercial and pilot project plans
Effectively manage & communicate project tasks and commitments with the Carbyne team and other relevant stakeholders
Manage customer expectations, project schedules, and determine resource needs
Identify business development and “add-on” sales opportunities as they relate to specific projects
Lead internal, customer, and partner meetings to set expectations for all involved in the process
Establish, develop, and manage key relationships with partners and customers
Optimize and improve the work process and methodologies
Collaborate with additional project resources to ensure smooth deployments to meet project expectations
Communicate internal and external project updates.
Identify risks, escalate early and work to identify the path forward that wont delay the timeline.
Have 3 – 5 years experience in a similar position in a B2B SaaS company, managing an entire project lifecycle
Proven experience in working closely with R&D teams on product execution, technical team members, C-suite engagement for B2B SaaS or similar Command Staff engagement for B2G customers
Strong leadership, management, and organizational skills
Strong analytical and research skills – proven experience in using data and user research to glean customer insights, including directly interfacing with users
Proven ability to work with cross-functional groups and drive decision-making
Self-motivated with a hands-on approach
Ability to thrive in a fast-paced, start-up environment
Willingness to travel (domestically)
Experience with Public Safety organizations preferred
Bonus points for:
Experience in ESInet and I3 technologies
Experience in cloud based deployments
Comprehensive medical, dental, and vision insurance
401K, matching up to 4% of your salary
Parental Leave Policy
Unlimited vacation days
Sick days
Stock options
Health and Wellness Benefits

Our Promise:
Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Note: We are unable to support employment visas at this time.

The pay range for this position in CA is $139,00-$155,000 + equity + benefits (including medical, dental, vision and 401K). Base pay offered may vary depending on job-related knowledge, skills, and experience.