Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.

Our Product team is hyper-focused on creating products that solve real-world problems in the crowdsourced delivery space. We are looking for a Product Owner to develop and execute on a product roadmap with a focus on people and pay in the Roadie system. Primary areas will be around user management of our Drivers & Senders (authentication & representation), fraud prevention, Driver & Sender payments, and legal & regulatory requests.  In this role, you’ll partner with our other product teams (i.e. Driver, Sender, Internal) to help ensure they have what they need around people & pay.

What You’ll Be Doing

  • Working closely with the Product Lead of Internal Operations to identify goals, direction, and execution
  • Communicating regularly with internal stakeholders (Legal, Trust & Safety, Accounting, etc.) to understand their goals and help them identify root problems
  • Working with third party vendors on integrations into the Roadie system
  • Synthesizing insights into a strong product direction and immerse yourself within the agile development team to execute your vision
  • Scoping, planning and delivering an actionable product backlog, prioritize stories, and ship high-quality features weekly
  • Leading projects end-to-end, partner cross-functionally to monitor user adoption, engagement, and satisfaction metrics

What You Bring

  • 3+ years of experience in the product development life cycle
  • Experience regularly shipping features and maintaining a mature product
  • Experience collaborating with development, QA, and UX teams in an agile environment
  • Experience with people or money management systems, preferred
  • Excellent analytical and problem solving skills, using data to drive decision-making
  • Basic knowledge of technical concepts like API endpoints and event-streaming approaches like Kafka
  • Thrive in environments where you are balancing different perspectives and competing priorities
  • Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there

Why Roadie? 

  • Competitive compensation packages
  • 100% covered health insurance premiums for yourself
  • 401k with company match
  • Tuition and student loan repayment assistance (that’s right – Roadie will contribute directly to your existing student loans!)
  • Flexible work schedule with unlimited PTO
  • Monthly 3-day weekends
  • Monthly WFH stipend
  • The technology you need to get the job done
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