Product Associate

We are seeking a Product Associate to support our team by delivering foundational product development inputs and owning key tasks and processes. This role will be responsible for collaborating with and supporting their product team to efficiently and effectively drive product development, documentation and training, research and analysis and other key functions to ensure the success of the team in executing against its roadmap. This role requires strong communication skills and ability to work well collaboratively within a team, attention to detail, accountability, and ability to execute independently on clearly defined tasks.

Last but not least: People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

What you will do:

• Serve as a subject matter expert for your product area (fax intake, digital intake, provider experiencedigital intake, decisioning, or clinical review) including: product capabilities, users/user behavior, customer support, relevant industry trends, and compliance and regulatory landscape.
• Support backlog, roadmap, and product development operations in partnership with the product team.
• Manage bug intake, validation/reproduction and triage to ensure timely resolution of reported issues.
• Draft/update product documentation, user training materials, and other appropriate product communications.

Assist with user research, data analysis, pilots and experimentation, requirements gathering and other key inputs to product development. 

Your background & requirements:

• 1-3 years professional experience, preferably within or adjacent to product management.
• Strong communication and interpersonal skills as well as demonstrated ability to work well within a team.
• Analytically rigorous with focused attention to detail and strong outcome & results orientation.

Preferred qualifications:

• Experience working in a SaaS or technology-driven company.
• Knowledge/experience of the healthcare industry.

The salary range for this position is $75,000 to $95,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. I