We are looking for a strategic builder with super-powers in program strategy, business analytics, mechanisms, and organizational effectiveness to join our People team as the Principal Program Manager of People Programs and Analytics. This role partners with senior leadership on or independently owns topline and central priority program work, such as org effectiveness or performance management. This role is also responsible for driving business analytics and insights as well as leading overall team strategy and operational mechanisms aligned to People Team priorities. This role requires a self-starter that is a strong, innovative thinker with a proven record of creating and implementing strategic plans focused on short-term wins and long-term gains by leveraging data. This role must influence without authority, prioritize quickly and effectively, and execute flawlessly by insisting on the highest standards. You will foster a culture of continuous improvement, providing thought leadership and influencing change at all levels in the organization. You will interact with stakeholders at all levels throughout the org to gather requirements, feedback, and user stories, define objectives, and deliver results. You will be responsible for implementing and iterating standard processes. You’re a great program leader and you thrive working in a dynamic, ambiguous, fast-paced environment in which solving challenging problems is the norm. You excel at solving problems, thinking a few steps ahead, developing processes and improving them across multiple stakeholder groups. You’re detail oriented, and you think outside of the box and challenge the status quo. You’re willing to roll up your sleeves and do whatever is necessary to meet team goals.

  • Responsible for providing specific project oversight, day-to-day management, leadership, direction, and administration across team formation, planning, iterative building and implementation on medium to large size/complexity projects
  • Will work with People leadership team, operations, clinical, learning and development, and technical teams to ensure that all managed projects fully comply with Cityblock standards, approved business requirements, and time/cost commitments while maintaining highest levels of business and user satisfaction
  • Reports to Senior Vice President of People Strategy & Operations to keep an up-to-date view of the integrated initiative roadmap for the People team

Requirements for the Role:

  • Bachelor’s degree
  • 10+ years of project management and/or consulting experience concurrently managing multiple large projects in a cross-functional environment, leading team members through large complex program implementations and integrations with delivery deadlines
  • PMP Preferred
  • Strong strategic mindset and ability to tie together similar workstreams from multiple projects into one concise executable project plan
  • Experience with Workday reporting and curating Workday dashboards
  • Ability to proactively identify and escalate critical issues that will delay progress, compromise quality, or limit the team’s ability to achieve our goals
  • Ability to drive clarity from ambiguity using templated project management frameworks
  • Critical thinker with the ability to proactively surface and mitigate risks; a team player who is fully integrated into the project plan
  • Ability to utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the client, project team, or senior management
  • Proven history of driving teams to meet deadlines, utilizing sound project management methodology (processes, best practices, tools, and templates) in a high growth environment
  • Strong analytical skills and leverages data-driven approach to decision making
  • Demonstrated high emotional intelligence + ability to navigate large, matrixed organizations
  • Self starter; Ability to operate independently with minimal direction
  • Deep commitment to care for vulnerable populations including dedication to improving health outcomes that matter to patients, patient and clinician experience, and health equity
  • Experience with or willingness to learn GSuite


Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is  $135k -$160k The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

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