Payments Associate

The fastest-growing sports gaming company – ever.

We build innovative games, products, and experiences for American sports fans.

We’re here to shake up the fastest growing industry with bold ideas, custom-built tech, and the drive to win.

Founded in 2020, our team has built four of today’s most widely played fantasy games and launched the Underdog Sportsbook – built entirely in-house with our own technology. That means we control our product, move fast, and create experiences you won’t find anywhere else.

In just over two years, we’ve reached over a $1.2 billion valuation, with investors like BlackRock, Spark Capital, SV Angel, Mark Cuban, Kevin Durant, and Adam Schefter. And we’re just getting started.

At Underdog, we believe that sports are for everyone. Join us.

About the role and why it’s unique:

• Utilize internal data and reporting tools to detect fraudulent or suspicious activity
• Gather risk-related data from external resources
• Perform manual AML and KYC checks as needed
• Conduct KYC verification and authenticate documents
• Perform initial account investigations and prepare fraud reports to be escalated to the proper departments
• Assist in collecting data and using that data to help resolve chargeback and/or patron complaints
• Be part of a team that can collaborate remotely in real time
• Work closely with our Customer Service team to help resolve any patron inquiries or issues regarding payments or fraud

Who you are:

• 1+ Years in a fraud and payments role with increasing responsibility
• Comfortable sorting through large amounts of information
• A problem solver with the ability to make their own real time decisions
• Knowledgeable about payment processes & procedures
• Willing to work weekends and holidays

Even better if you have:

• Previous experience in the sports/gaming or fintech space
• Previous experience in a startup environment

Our target starting range for this position is between $24.04 and $26.44, plus target equity. The starting compensation will depend on a number of factors including the candidate’s skills and experience, among other things.

What we can offer you:

• Flexible PTO (we’re extremely flexible with the exception of the first few weeks before & into the NFL season)
• 16 weeks of fully paid parental leave
• A $500 home office allowance
• A connected virtual first culture with a highly engaged distributed workforce
• 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

#LI-REMOTE