Work From Anywhere
Hinge Health employees have the flexibility to work remotely in hubs across the United States.
About the Role
The Manager Health Services role is a key player on the account management team focused on driving Commercial Growth through Hinge Health’s health plan and PBM relationships.  The Manager works hand in hand with the Health Services Director to develop, refine and execute strategies that build and close out pipeline opportunities through assigned channel partners.  In addition, the manager works cross functionally within Hinge Health to ensure operational excellence of the assigned partners.  A week in the life of a Health Services Manager includes meeting with external and internal partners, contributing to creation of partnership presentations, facilitating conversations between partner account executives and Hinge Health regional sales team and preparing for key meetings ensuring that notes, follow up and all additional communications are clear and concise.
#LI-KL1

WHAT YOU’LL ACCOMPLISH

    • Drive partner initiatives forward: Facilitate meetings and navigate internal and external teams to attain inputs needed to drive the partnership forward on a consistent basis
    • Support and educate internal teams: Serve as partnership SME for all internal teams. Fluent with partner’s org structure, Hinge Health’s partnership priorities/strategy, and key friction points. Disseminating important updates and communications to the team
    • Manage and resolve partner inquiries: Provide timely and accurate responses to partner inquiries. Go above and beyond to build strong relationships with key partnership contacts as well as Hinge Health internal stakeholders
    • Lead sales enablement efforts: Proficient with SFDC and other internal tools that enable effective planning, execution, and reporting on growth activities. Conduct product overviews and respond to the majority of questions independently
    • Inform partner strategy: A Manager uses their unique perspective to inform strategy and highlight potential threats / risks for each partner working closely with the Director to develop planning for each partnership that aligns to quarterly and annual OKR attainment

WHAT WE’RE LOOKING FOR

    • Relationship-building: Able to build relationships as a trusted & respected thought-partner
    • Project Management: Able to manage multiple projects at once from the discovery phase to execution within prescribed timelines, ensuring all success criteria are met Skills
    • Detail orientation + big picture thinking: Able to balance the need for attention to detail, yet think strategically to achieve goals of team & partnership(s)
    • Analytical (Data-driven): Able to analyze data or synthesize information to provide meaningful insights and recommendations to partners in a structured, easy-to-understand way
    • Prioritization: Able to execute tasks and projects in an environment with competing demands
    • Self-starter: Can work independently with little oversight. Minimizes careless errors with deliverables.
    • Owner mindset: Ability to think like an owner (Someone who understands the dynamics of working with external partners; protective of proprietary info, yet able to pitch value)
    • Professional: Able to communicate with poise across all levels of an organization
    • Health Plan interest or experience: Demonstrates knowledge/experience in or expresses interest in learning and growing in the health plan segment

WHAT YOU’LL LOVE ABOUT US

    • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live
    • Modern life stipends: Manage your own learning and development budget and use the mental health and lifestyle stipends to cover your favorite wellness services, workout classes, gym subscriptions, and work-from-home equipment
    • Flexible vacation and paid time off: Full-time employees have full flexibility to choose when, how, and why they take time off to rest and recharge
The range of base salary for the position is between $88,00 – $106,950 plus equity, and benefits.  This role will also have a variable comp component of around 25%. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location.
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