The Partnerships team at Ceros is grounded in four strategic anchors – Creativity, Customer Success, Collaboration, and a marriage of Art & Science. Growing from this foundation we strive to open and grow new revenue channels, create stickiness amongst our client base, increase brand awareness, and foster community engagement.

The Role

We are seeking a Partnerships Associate to join our expanding team within Ceros. As a member of the Partnerships team, you will be expected to manage projects closed through our social media partners.  You will be client-facing and regularly engage with brand and agency stakeholders, as well as the social platform sellers – to whom you will serve as a resource and knowledge base around our offering.  You may also be brought in on special projects to support our ecosystem of growing social, integration and agency partners. You’ll be a fit for this role if you have strong organizational skills, confidence leading calls with multiple stakeholders, and an eager mindset to continuously expand and improve on our existing relationships.

Key Responsibilities

  • Social Channel Partners – Managing project lifecycle from project intake to go-live, including:
    • Working with legal and finance as needed on any vendor set-up needs, contract redlines, questions about billing, etc.
    • Delivering reporting + optimizations upon project completion (internal meeting for optimizations, delivering 3x reports/project, sending analytics recap to social channel partner, updating analytics tracker)
  • Managing Partnership pipeline for social partner and internal pipeline trackers.
  • Take on point-of-contact (POC) for projects with social partner and creative agency
    • Collecting brief/assets; Scheduling kick-off calls (KOC) and attending KOCs to field questions
    • Working with Project Managers to ensure all deliverables are on schedule.
    • Preparing, delivering, and executing Order Form (using production timeline provided by Producer); Handling all questions about billing and invoicing
    • Driving adoption of Ceros by rolling out new collateral, strategic planning (i.e. supporting social partner’s initiatives to drive project volume), rolling out mocks, sharing Ceros examples, sharing case studies
  • Working with the Social Partner team strategically to shape our offering (i.e. pricing, use cases, case studies, process updates, etc.)
  • Driving new Social Partnerships
    • Identify additional social partners and complete partnership applications
    • Driving adoption of Ceros by rolling out new collateral, strategic planning, rolling out mocks, sharing Ceros examples, sharing case studies
    • Spearheading a consistent Case Study Program for Social Channel Partners
  • Co-Marketing
    • Identify potential co-marketing partners, outbound potential partners, book meetings + take pre-call notes
    • Coordinate with internal and external stakeholders through completion
  • Product
    • Outbound potential partners
    • SaaS partner ecosystem market research
      • Work alongside partner leadership to prepare a presentation and deliver results company-wide
  • General Partnership Support
    • Expanding existing partnerships through our three identified primary channels: Social, Product, MarkUP IO
    • Responsibilities within these remain undefined but could be pulled in to support

Practical stuff we anticipate you having

  • 2+ years of sales, partnership or business development experience
  • Strong organizational skills with initiative to take the lead when necessary
  • Competitive nature
  • Reliability and attention to detail
  • Superior communication skills with strong objection handling abilities
  • Performance and growth driven mentality; meeting or exceeding quarterly targets
  • Industry knowledge and understanding of assigned industry or business vertical
  • The desire to understand the Partnership Ecosystem and Ceros’ impact within it

What we’re looking for from the heart

  • True Cerosian – You live and breathe Ceros’ core values
  • Curiosity – You want to learn new things
  • Human whisperer – You listen with empathy and seek to understand by asking questions before responding
  • Time traveler – You prioritize consciously and use your time wisely and efficiently

Key Things to Know

  • We want you to start ASAP
  • This is a full-time position
  • This is a remote first role

Benefits

  • Competitive Salary
  • Stock options
  • Premium health insurance
  • 401K match
  • Paid parental leave
  • Unlimited vacation days
  • Wellness Fridays (Half Day Fridays)
  • Excellent gear (Macbook Air, external monitor, etc.)
  • Stipend for the home office set up
  • Growth and Learning opportunities within the company
  • Virtual experiences in which Cerosians can collaborate, educate, and create social connections with one another
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