Operations Associate -Entry Level No Experience

As an Operations Associate, you will have a significant, lasting impact on Wheel’s Operations. From optimizing clinician scheduling to supporting clinicians, you’ll help support the future of operations here at Wheel.

To achieve the above, you’ll work closely with a cross-functional team including product managers, engineers, clinician advocates, and clients to build creative solutions to tough problems and quickly validate them.

If working with a close-knit group of smart and hungry colleagues solving the hardest operational problems gets you excited, we’d love to hear from you!

What You’ll Do

• Help own daily and weekly execution of clinician touchpoints & communication.
• Track and manage Wheel’s client coverage to help execute the appropriate playbooks and drive marketplace performance and success.
• Build, maintain, and improve process documentation around executing daily and weekly coverage efforts including incentives and clinician engagement.
• Provide bandwidth to our client operations team and help with client-based reporting and data entry.
• Support supply and demand balance for Wheel’s nationwide operations through process improvements, alerting tools, and analysis of marketplace performance.

Who You Area

• 0-2 years of experience in a fast-paced environment.
• Analytical, enjoys using data to tell a story and drive decision making; has experience with Excel, BI tools, and SQL.
• Strong interpersonal skills and the ability to professionally and effectively communicate across the organization and with clinicians in both verbal and written format.
• Experience building processes, automating tasks, and making things more efficient.
• Team player that enjoys working cross functionally.
• Highly motivated and adaptable self-starter who is comfortable working in a startup where things move rapidly.
• Bachelor’s degree preferred.