Operations Associate, Cancellations

ABOUT THE ROLE 🤹‍♀️

• Develop, maintain, and execute processes that provide key services to users
• Prioritize multiple queues and manage daily workflow to ensure requests are resolved quickly and efficiently
• Resolve unique situations and improve workflows to account for new or uncommon issues
• Ensure positive user experience by determining when additional information is needed or troubleshooting breakdowns in processes

ABOUT YOU 🦄

• Detail-oriented – you’re not scared to sift through large amounts of data
• Team player – comfortable taking direction and communicating with the team
• Organized – able to juggle multiple processes with accuracy and timeliness
• Computer skills – comfortable and efficient navigating through a variety of tool

WE OFFER 💫

• Health, Dental & Vision Plans
• Competitive Pay
• Matching 401k
• Unlimited PTO
• Lunch daily
• Snacks, & Coffee
• Commuter benefits

Additional information: Salary range of $20 – $24/hour. Base pay offered may very depending on job-related knowledge, skill, and experience.