Mobility Manager – Remote Australia

All of our positions are fully remote. You do not have to relocate to join us!

The Position

Requirements

• Management experience in a high-volume operational team
• A people-first leader that can operate independently and take ownership of the results of the team
• Several years of experience in immigration compliance, global mobility, or similar roles in the immigration space
• A clear understanding of immigration and typical processes involved in immigration compliance
• Ability to work in a fast-paced, dynamic environment
• Previous experience in the tech industry or a hyper-growth and scaling environment is ideal
• Writes and speaks fluent English; additional languages are a plus
• Experience working remotely is a plus

Key Responsibilities

People Manager

• Independently delivers on team objectives with an understanding of how they impact the broader Mobility team and other related teams.
• Invests time, energy, and enthusiasm in developing self/others to improve performance and gain knowledge in new areas
• Provides ongoing support and constructive coaching to increase employee effectiveness
• Creates long and short-term strategies to align with Mobility’s vision and goals, including setting targets to meet timelines
• Reports to Senior Management on metrics, targets, and project alignment
• Review team budgets and ensure adherence.
• Oversees the development of relevant processes and procedures to allow prompt and accurate processing and monitoring of immigration and visa applications
• Manages the preparation of documentation required for new service offerings and organises the training material to roll out for use by other departments
• Utilizes multiple data sources to analyse and resolve complex issues
• Has advanced knowledge within a professional area and basic knowledge across all immigration domains
• Leads projects, delegates, guides and acts as a go-to resource for Mobility Specialists
• Maintains regular contact with key colleagues and stakeholders, using formal and informal opportunities to expand and strengthen relationships
• Recognizes group interactions and modifies communication styles to suit different situations and audiences
• Seeks understanding of relevant stakeholders’ current and future needs and customizes services to address them better
• Proactively identifies new ideas/opportunities from multiple immigration sources to improve productivity
• Demonstrates an enthusiasm for learning new tools and procedures to address short-term challenges
• Views difficult situations and problems as opportunities for improvement

Practicals

• You’ll report to: Senior Manager, Mobility
• Team: Mobility
• Location: APAC
• Start date: As soon as possible