Material Damage Telephone Claims Adjuster

Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

National General is seeking a Material Damage Telephone Claims Adjuster. The ideal candidate will have some experience within the insurance industry, have a can-do attitude, and a strong work ethic.

*Must reside in CST, MST, or EST time zones (NO PST).

Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents.  Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

Key Responsibilities

• For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

• Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

• Identifies customer needs and works to meet those needs using appropriate customer service skills

• Determines subrogation or fraud potential and how to handle

• Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

• Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 2 or more years of experience (Preferred)

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

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Compensation

Compensation offered for this role is $47,440.00 – 70,415.00 annually and is based on experience and qualifications.