As a Maintenance Project Coordinator – R&M at Mynd you will manage the repairs and maintenance requests for a regional portfolio of rental properties. You will troubleshoot and coordinate service to solve service requests quickly and within budget while providing an excellent customer experience.


This position is classified as remote BUT must be based in the Central Time Zone and support the Central Time Zone core business hours.


  • Troubleshoot issues to determine necessary repairs
  • Schedule and manage service appointments. Including following up with vendors and other parties regularly to ensure the service request is tracking to budget and completion time cycle goals
  • Ensure all necessary items and information to successfully resolve the service request are documented and received from other parties
  • Assist with reviewing and building of project scopes and pricing from contractors up to a defined dollar amount
  • Working closely with leadership to ensure best practices are established and adhered to on each service request
  • Proactively managing next steps for each project and communicating frequently with stakeholders
  • Quality checking all service request records at completion to ensure records are complete before closing them out.
  • Various administrative tasks associated with the virtual management of service requests
  • Field inbound queue calls from residents and vendors regarding service requests


  • High school diploma (or GED), college degree preferred
  • Prior experience in a similar position requiring coordination of residential service requests with multiple stakeholders and deliverables
  • Proven ability to execute and manage projects to completion on time and within budget while accurately documenting entire project
  • Prior experience utilizing project management or CRM software and the ability to learn new systems
  • 2 to 5 years of experience working with repairs and maintenance trades and pricing
  • Ability to prioritize, multitask and efficiently manage one’s schedule
  • Ability to review, understand and put into effect standards and procedure documents
  • Strong communication skills, both verbal and written.

Any offer of employment is conditioned upon the successful completion of a background investigation.


$44,000 – $52,000 annually

At Mynd, we offer a robust, competitive & unique benefits package:

  • Unlimited time off
  • 13 Paid holidays
  • Paid Parental Leave
  • Cash to purchase your own investment property through our “Project Investor Myndset” program
  • 401k
  • Wellness, home office, and cell phone subsidies
  • Volunteer time off
  • Robust health, dental, vision insurance, and more
  • Sabbatical program
  • Eligible to participate in Mynd’s equity program

At Mynd, we expect our team members to live and work by our values:

  • Be Myndful
  • Earn trust
  • Team first
  • Be an A player
  • Think like an investor
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