Licensing Coordinator – Data Entry

Our Licensing Team is core to our business and is responsible for making sure licensing runs smoothly. The Licensing Coordinator is responsible for managing a queue of licensing requests from the licensing team and mailing those requests promptly. Adherence to a strict SLA is required.

We’re looking for optimistic self-starters, who work well independently and in a team environment. This role requires performing consistent, routine tasks daily, so we are seeking someone who thrives in a structured and predictable work environment. If this sounds like you, we’d love to hear from you!

Compensation for this role is between $18/hr – $23/hr depending on location and level.

What you’ll do

• Review & maintain a queue for completeness and accuracy based on requirements outlined for Licensing by state.
• Data entry of various PSV licensure requests – both online & paper
• Process a high volume of printing with supporting documentation for licensure requests.
• Ensure timely completion of mailed items based on workload and monitoring of files for completion
• Communicate with providers to request missing information and answer email correspondence & inquiries from clients.
• Additional work with application submissions, email address changes, and various special projects on an as-needed basis
• Tracking mail delivery via USPS/FedEx mail carriers
• Coordinating phone calls for email address changes that are time-sensitive.
• Coordinates with Licensing Specialist to escalate stagnant files
• Manage PrintScan appointments for providers
• Completing criminal background checks as directed by provider type and state boards
• Ability to travel to post office frequently

Qualifications

• Experience in healthcare-related fields with some familiarity with medical licensing.
• Attention to detail, organizational and time management skills
• Knowledge of Google Suite, proficient computer literacy
• Strong customer service/communication skills
• Critical Thinking & Problem Solving – find solutions to complex requirements
• Familiarity with USPS and FedEx
• Ability to travel to mailing carriers