Lead Business Analyst, Healthcare

At Nuna, our mission is to make high-quality healthcare affordable and accessible for everyone. We are dedicated to tackling one of our nation’s biggest problems with ingenuity, creativity, and a keen moral compass.

Nuna is committed to simple principles: a rigorous understanding of data, modern technology, and most importantly, compassion and care for our fellow human. We want to know what really works, what doesn't—and why. 

Nuna’s products are built to help deliver value-based care, at scale, across the United States healthcare system. Value-based healthcare is a delivery model where providers are paid based on patient health outcomes, instead of traditional fee for service arrangements, driving delivery of higher quality care for patients at lower cost. Today, value-based care is incredibly difficult to operationalize so we’re making it easier with products that enable automated, accurate, and transparent operation of value-based payments.

In this role you’ll work as part of a cross-functional team of engineers, healthcare data experts, product managers, health data analysts, actuaries to work on a new iteration of Nuna’s products, towards helping payers be successful in their value-based care products. You will also help Nuna’s product and engineering team understand clients’ needs and pain points to inform product roadmaps.

• Identify and understand payers and providers’ needs and pain points in being successful in value based care, such as operating their Medicare Advantage bid process and products
• Analyze and document business requirements and processes; communicate requirements to Nuna product and engineering team through the construction of conceptual data, process, models, flowcharts, and technical specifications
• Assist in documenting Nuna Value Platform test plans, technical requirements, release notes, user and training guidelines and other materials
• Convert information gathered into details including data sources, data and user types, interface components, interface navigation needs and reporting needs
• Plan, coordinate, and support unit acceptance testing and subsequent deployments in coordination with Product and engineering teams
• Collaborate with Product Managers, Engineering, and Design to identify and design new ways to extend Nuna’s products to better serve customer needs

Required Qualifications

• Bachelor’s Degree and 5+ years of experience working with healthcare data and payer processes paired with a passion to connect with, understand, and shape the healthcare industry
• 5+ years of experience gathering and documenting business, clinical, and/or functional requirements using business process, descriptions, scenarios, business, task and workflow analysis
• Intermediate to advanced SQL skills, with ability to write queries and experience using SQL to aggregate complex data
• Experience working with healthcare plans – Medicare Advantage bids and products in particular
• Ability to work independently and as a member of a fast paced team
• Strong oral and written communication skills, with experience directly interfacing with client business and technical teams
• Keen attention to detail

Preferred Qualifications

• 8 years of experience gathering and and documenting business, clinical, and/or functional requirements using business process, descriptions, scenarios, business, task and workflow analysis
• Prior experience working with software development and deployment teams
• Proficiency in using data visualization tools or business intelligence tools such as Tableau or PowerBI

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $115,000 to $141,250. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, and skillset.

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