IT Business Analyst

At Honest Health, we believe in purpose and partnership to lead the transformation in primary care. Our team of healthcare experts and clinicians collaborates with a range of stakeholders—from health systems, physician organizations, and payers to providers, practices, and patients — to deliver innovative solutions that elevate care, control costs, and support long-term health. Guided by our core values, we’re creating a value-driven model that creates lasting benefits for everyone, now and into the future.

For us, that’s just an Honest day’s work.

Your Role 

The IT Business Analyst will be responsible for fostering collaboration across cross-functional teams to pinpoint business requirements, craft effective solutions, and ensure seamless integration of technology in our healthcare environment. Central to this responsibility will be the production of high-quality documentation artifacts, aimed at ensuring we have a shared understanding of business requirements and proposed technology solutions as we work through the complete application design and delivery lifecycle. You will also play a key role in optimizing and streamlining healthcare business systems process by leveraging their expertise in system analysis and solutions implementation. 

Primary Functions of the IT Business Analyst Include: 

Stakeholder Interaction 

• Serve as a bridge between IT and Operations end users by collaborating with business teams to document current workflow processes and design future state workflows. 

• Pinpoint process optimization opportunities based on business needs for released products. 

Requirements Solicitation & Discovery  

• Conduct discovery sessions with user groups to determine necessary functionality, capturing these business requirements effectively. 

• Translate, simplify, and analyze the feasibility of requirements to enhance business processes and promote efficient solution design. 

• Convert conceptual user needs into clear, functional business requirements for development teams. 

User Story Development & Design  

• Formulate, document, and verify user stories, acceptance criteria, process flows, and wire frames.  

• Assist in the design of testing strategies for the implementation of information systems, modules, and subsystems.  

• Work closely with internal application and data services teams to ensure solution design aligns with business strategy and functionality requirements. 

• Consult with internal and external customers to develop process flows and comprehensive business requirements documents. 

Documentation and Communication 

• Manage requirements for enhancements and incidents using tools like Jira & Confluence.  

• Verify that solutions align with specified requirements. 

• Communicate changes, enhancements, and modifications to project managers, sponsors, and other stakeholders.  

• Assist in the development of the technology roadmap, helping align business requirements with system capabilities and data needs. 

• Effectively communicate complex and/or difficult information to both technical and non-technical audiences in written and oral form. 

• Perform other related duties as assigned.  

How You Qualify 

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.  

• 3+ years of hands-on IT experience, encompassing all major phases of software development, including business and technical requirements solicitation and systems design within healthcare environments 

• 3+ years of experience in Agile Methodology, demonstrating adaptability to dynamic project environments. 

• Proficient in Agile methodology and industry tooling, with a preference for experience in Jira and Confluence    

• Strong understanding of project management methodologies and best practices 

• Excellent communication, interpersonal, and leadership skills 

The base pay range for this role is $76,600.00 – $96,800.00. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, and organizational needs. Base pay is just one piece of the total rewards program offered by Honest. Eligible roles also qualify for short-term incentives and a comprehensive benefits package.