Location:

  • Remote – United States or Canada
  • From Home / Beach / Mountain / Cafe / Anywhere!
  • We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

 

You will:

  • Lead implementation and integration efforts for fraud and compliance products
  • Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success
  • Own public-facing SDKs, APIs, integration guides, and support documents
  • Analyze clients’ requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products’ capabilities
  • Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
  • Build a deep understanding of customers’ business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine’s technology
  • Provide product feedback to internal stakeholders as the eyes and ears on the ground

An ideal candidate has:

  • 5+ years of hands-on experience as an implementation manager, integrations engineer,  technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external
  • 3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
  • Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
  • Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
  • Experience with basic SQL querying and JSON payload analysis
  • Experience with or a desire to work in a fast-paced and dynamic environment
  • Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

 

Compensation: Base pay range of $170,000 – $200,000 + Series B equity with tremendous upside potential + Attractive benefits

 

Benefits we offer:

  • Generous compensation in cash and equity
  • 7-year for post-termination option exercise (vs. standard 90 days)
  • Early exercise for all options, including pre-vested
  • Work from anywhere: Remote-first Culture
  • Unlimited paid time off and minimum 2 weeks/year of mandatory vacation
  • 100% of health insurance, dental, and vision coverage for employees and 50% for dependents
  • 4% matching in 401k
  • Company-wide offsites, the last one was at Miami
  • MacBook Pro delivered to your door
  • $1,500 one-time stipend to set up a home office — desk, monitors, etc.
  • $250 monthly meal stipend
  • $600 annual fitness allowance
  • Unlimited access to an expert financial advisory
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