At Airtable, we are passionate about our platform’s ability to democratize software creation and empower anyone to “create anything.” As an Integration Engineer, you’ll leverage your product and technical expertise to help our most strategic customers maximize their value from Airtable’s platform. Partnering closely with our Customer Success and Implementation teams, you’ll help clients architect solutions that leverage Airtable’s API to extend its native functionality. You’ll also work closely with our product and engineering teams to expand our platform capabilities based on market feedback. This is a unique opportunity to serve as an early member of the Integration Engineering team, shaping our client support model as we grow the team and extend Airtable’s platform capabilities.

What you’ll do

  • Partner with our Customer Success team to identify opportunities to increase Airtable’s value to strategic customers via integrations and custom development work
  • Serve as trusted advisor to Enterprise customers and their technical teams, accelerating their time to value as they launch new solutions and entrench existing use cases
  • Understand customer requirements and offer tailored solution strategies, leveraging Airtable’s developer platform tools and product best practices
  • Create technical content (documentation, sample code or demos) that illustrates how technical teams can implement specific use cases or best practices
  • Serve as a subject matter expert for our clients and internal teams related to SSO and Enterprise IT Administration
  • Support multiple Customer Success Managers and clients simultaneously, proactively communicating with stakeholders to ensure on-time solution delivery
  • Identify and share our most valuable use cases and user stories to our Engineering and Customer Engagement teams to inform the product roadmap and market potential
  • Develop processes and workflows that allow us to scale a best-in-class Integration Engineering organization

Who you are

  • You have 3+ years of experience in a solution engineering or consulting role in a SaaS environment, ideally in the data visualization or productivity space
  • You demonstrate excellent communication skills, and are equally comfortable presenting to individual contributor stakeholders and VP-Level decision makers
  • You grasp the fundamentals of database design and are passionate about creating unique solutions to complex business problems
  • You have a history of managing multiple assignments simultaneously, can work independently to drive projects to completion with a high level of attention to detail
  • You demonstrate a deep understanding of enterprise integration methodologies, best practices and API architecture
  • You have a keen technical mind, and are comfortable writing and debugging JavaScript and React code
  • You have a proactive, empathetic, and consultative partnership style
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