Insurance Servicing Specialist 1

Who is Credible?

We are a marketplace where users can compare personalized, prequalified rates and quotes from multiple lenders and carriers, for student loans, mortgages, personal loans, and insurance.

We’re challenging the status quo by giving power to the consumer. We believe in a world where ‘ethical’, ‘lending’, and ‘insurance’ can coexist, so we set out to build innovative platforms that actually work for customers. Our mission is to help people find the best loan or insurance policy possible.

We believe researching and buying loans or insurance shouldn’t be confusing or complex, so we’ve focused on simplicity. We’ve created the only unbiased loan and insurance buying process out there, which makes finding options straightforward and clear.

About the Role:

• Compensation: This is a non-exempt, hourly role.
• Schedule: Monday-Friday, 8 am-5 pm.

• Handling customer requests through email and phone making sure that the multiple available programs and optimal level of customer service are utilized appropriately
• Monitoring various processes for the verification of client information and entering it into our internal database
• Collaborating with sales agents for all referral details, assisting to figure out complicated issues and resolving them efficiently
• Developing various insurance processes and supporting to facilitate improvement of the team, and monitoring all carrier communications related to policy activity
• Maintaining all processes and filters, providing technical assistance to the entire workflow, and maintaining communication in routine activities
• Modifying, updating, and processing existing policy cancellations
• Corresponding with the agent or the insured to inform them or receive the information about the account status or alterations
• Evaluating original insurance applications, letters from agents or policyholders, and other documents of the company in order to find out the effects of changes or needs to make changes
• Reviewing and verifying data such as name, address, age, policies, and the principal sum
• Organizing and working with detailed office records and managing files for all policyholders individually, including policies that are to be canceled or reinstated
• Confirming initial premiums, transcribing data to worksheets, entering data into the computer for adjusting accounts, etc.

• A Bachelor’s degree preferred (Experience may be considered in lieu of a degree)
• 1-3 years of insurance experience, ideally in home and auto insurance
• Experience using GSuites (preferred)

• Works independently and has a proven track record of being a fast learner
• Proactively develops and executes new ideas and supports a collaborative team approach
• Superior ability to stay on task with minimal supervision
• Excellent capacity to focus on attention to detail

  Credible Insurance: Credible is open to hiring candidates in the following locations: Arizona & North Carolina 

Tagged as: remote jobs