Inbound – Sales Development Representative (US)

About Smartcat

Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.

Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.

Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.

More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.

As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.

Mission

The mission of the Sales Development Representative in Smartcat is to engage, connect and qualify inbound prospects as well as research, identify, connect and qualify outbound prospects.

You will be supporting two sales teams (strategic and velocity) to grow pipeline in both value and absolute accounts. There is no expectation of a detailed understanding of Smartcat products, but we do expect you to have a strong interest in both the SaaS software and the localization industry.

Responsibilities

• Engage, connect and qualify inbound MQLs
• Engage, connect and book demos though an ABM motion Prospect into strategic business accounts via cold call, email, and social strategies
• Maintain consistent outbound calling of 100+ calls per day
• Drive sales growth and pipeline through setting up qualified, high-value meetings for Account Executives
• Provide detailed notes on qualified prospects and keep CRM up-to-date
• Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue
• Own the lead generation of your assigned verticals. Qualify prospects for pain, budget, decision-making ability, and product fit.
• Actively learn about the business problems and personal pains your prospects face and use those problems to evoke an emotional response that aligns with the Smartcat platform
• Work closely with Sales and Revenue Operations to refine target audience and identify new business opportunities
• Be the voice of the customer and provide feedback to the organization on customer needs, pains, buying processes, and priorities

Requirements

• At least 2 years of work experience in SDR/BDR or a similar role within B2B SaaS organizations
• Experience with CRM software (Hubspot preferable)
• Fluent English. Second language will be an advantage
• Sandler sales training or prior experience with the Sandler sales methodology is a plus
• Excellent communication and negotiation skills
• Aggressive drive for business growth and a high tolerance for uncertainty and risk
• Integrity, full commitment, and a strong sense of ownership
• Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to breakthrough
• Openness to feedback and alternative opinions and ideas
• Comfortable working with remote teams across time zones
• Easy-going personality, high tolerance to cultural differences
• Curiosity and passion for the global translation industry