Fourth is looking for an experienced Payroll Implementation Specialist to grow our team.  The ideal candidate will have experience working with emerging clients (worksite employee count of 500 – 10,000 employees) with multi-FEIN and multi-state setup.  This position will focus on implementing clients who are using our HotSchedules scheduling platform, as well as other Fourth products.  Our client base is a mixture of Professional Employer Organization (PEO) clients and Administrative Services Only (ASO) clients.  This position would be implementing both types of clients.

The Role. . .

      • Perform the following on a new client implementation:
      • Discover client business requirements and document your findings
      • Create a project plan and timelines working with the client and your Benefits Implementation partner
      • Configure the company, payroll and HR components (client company setup, employee setup, payroll calendars, payroll taxes, security access, job title/position detail, PTO, general ledger) of the HCM solution based on the documented specifications
      • Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation
      • Deliver administrator and manager training
      • Support client for the first successful 30 days after go-live
      • Participate in formal hand-off of “live” client
      • Complete implementation by the expected “Go Live” date
      • Provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace
      • Use your project management expertise to help lead the workflow of the implementation team
      • Ensure a “perfect first payroll” to ensure a referenceable client
      • Additional Responsibilities:
    • Serve as subject matter expert on PEO / HR+Payroll
    • Overcome client and internal obstacles to complete a timely implementation
    • Coordinate with other departments as necessary to obtain objectives
    • Participate in update training and other events that help share one’s product skills with other consultants and to keep abreast of industry changes

The Ideal Candidate. . .

    • 3+ years implementing payroll or payroll software
    • Experience with PEO implementation highly preferred
    • Experience with ASO-type implementation preferred
    • Knowledge and experience with multi-state payroll processing and tax setup
    • Knowledge in GL exports and setup
    • Understanding of variety of client personal time off plans
    • Experience processing payroll, setting up employees, adding deductions and direct deposit
    • Familiarity with multi-product integrations
    • Experience with PrismHR highly preferred
    • Ability to prioritize between multiple deadlines
    • Capability to work independently
    • Proficient in delivering executive level communications
    • Experience with training adults to use software
    • Conflict resolution and de-escalation techniques
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