Implementation Consultant, PEO / HR+Payroll

The Role. . .

• • • Perform the following on a new client implementation:

• • • Discover client business requirements and document your findings
    • Create a project plan and timelines working with the client and your Benefits Implementation partner
    • Configure the company, payroll and HR components (client company setup, employee setup, payroll calendars, payroll taxes, security access, job title/position detail, PTO, general ledger) of the HCM solution based on the documented specifications
    • Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation
    • Deliver administrator and manager training
    • Support client for the first successful 30 days after go-live
    • Participate in formal hand-off of “live” client
    • Complete implementation by the expected “Go Live” date
    • Provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace
    • Use your project management expertise to help lead the workflow of the implementation team
    • Ensure a “perfect first payroll” to ensure a referenceable client

• • • Additional Responsibilities:

• • Serve as subject matter expert on PEO / HR+Payroll
  • Overcome client and internal obstacles to complete a timely implementation
  • Coordinate with other departments as necessary to obtain objectives
  • Participate in update training and other events that help share one’s product skills with other consultants and to keep abreast of industry changes

The Ideal Candidate. . .

• • 3+ years implementing payroll or payroll software
  • Experience with PEO implementation highly preferred
  • Experience with ASO-type implementation preferred
  • Knowledge and experience with multi-state payroll processing and tax setup
  • Knowledge in GL exports and setup
  • Understanding of variety of client personal time off plans
  • Experience processing payroll, setting up employees, adding deductions and direct deposit
  • Familiarity with multi-product integrations
  • Experience with PrismHR highly preferred
  • Ability to prioritize between multiple deadlines
  • Capability to work independently
  • Proficient in delivering executive level communications
  • Experience with training adults to use software
  • Conflict resolution and de-escalation techniques