As a Senior HR Business Partner at Block, you are joining a team of change agents responsible for scaling and improving our people programs and initiatives across the company. Our Business Partners are empathetic, strategic thinkers who excel in a high engagement environment and have an extraordinary desire to innovate.

In this role, you will work closely with business leaders to provide hands-on strategic input and advice around employee relations, performance management, coaching and development, compensation, conflict management, organizational development, training and more. We are looking for a Senior HR Business Partner to join Cash App’s Customer Operations (CCO) Team. You will report to the CCO HRBP Lead.

You will:

  • Partner with senior leaders and mid-level managers to develop and implement effective HR policies and practices that will support the strategic growth of the business.
  • Provide strategic HR expertise in the areas of compensation, feedback, performance management, employee relations, development and coaching, and organizational design and development.
  • Develop people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee satisfaction.
  • Lead core HR processes, such as performance calibrations, compensation cycles and promotions.
  • Analyze and interpret various types of employee reports to guide decision making and provide proactive solutions to client groups.
  • Partner with cross functional partners to execute on programs in areas of performance management, promotions, career development, mobility, training and more.


You have: 

  • A minimum of 6+ years experience in an HR Business Partner role and a minimum of 8+ years of relevant experience.
  • Relevant experience building and improving company culture and increasing employee engagement.
  • Superb communication skills, including effective facilitation, listening and writing capabilities.
  • Demonstrated analytical thinking, problem solving and decision making skills.
  • Coaching and facilitation expertise and the ability to influence colleagues at all levels of the organization.
  • Knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
  • Experience supporting business leaders on multi-year company or org-wide people initiatives or projects.
  • A history of strong partner alignment to build and improve company culture and increase employee engagement.

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $148,700 – USD $223,100
Zone B: USD $138,300 – USD $207,500
Zone C: USD $130,900 – USD $196,300
Zone D: USD $123,400 – USD $185,200

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