Our PEO Human Resources (“HR”) Advisory team provides HR consulting services to PEO, ASO, and US EOR customers. As a PEO HR Advisor, you will deliver effective and efficient HR consulting services to customers of Rippling PEO (“Professional Employer Organization”). We’re looking for a self-driven, growth-minded “lover of all things employee management and risk mitigation.” You will serve as a trusted advisor to Rippling PEO customers, helping them navigate a variety of employee management scenarios while ensuring our customers remain compliant with relevant federal, state and local regulations. You’ll also work directly with Rippling’s product and engineering teams to improve Rippling’s compliance product offerings. It’s a highly cross-functional role with a significant impact on the success of Rippling PEO. 
 
What you will do
  • Provide accurate, timely advice to help Rippling PEO customers implement best business practices and reduce employer risk for issues including: Leave of absence management, performance management, terminations, anti-harassment, and other HR challenges that present legal or regulatory risk to their businesses.
  • Field customer inquiries as a trusted, highly knowledgeable HR expert; develop programs and processes with our sales, implementation, support and account management teams to meet our commitments to our customers.
  • Assist customers in managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers’ compensation, and employee grievances.
  • Establish processes to both professionalize our consulting offering and optimize our efficiency around these offerings.
  • Work closely with our product and engineering teams to develop a best-in-class HR Services offering that leans heavily on technology to ease the administrative burden of HR compliance
  • Highly organized, self-motivated, and detail-oriented; great follow-through on projects/tasks big and small.
  • Have the courage to challenge the status quo when logic and reason require it. See something broken? Fix it.
 
What you will need
  • Minimum 5 years of experience in customer/client-facing HR consulting services
  • Deep understanding of HR compliance rules and regulations across federal, state, and local jurisdictions 
  • Experience managing employee claims related to unemployment benefits, state leave benefits, disability benefits, workers’ compensation, and employee grievances
  • Excellent client-facing verbal and written communication skills
  • Strong project management and organizational skills: high attention to detail with excellent work product, time management, and project execution
  • Passion for technology, and a desire to work in an extremely fast-paced, high-growth company
  • PHR or SHRM-CP certification, a plus
  • Experience providing HR services to PEO customers, a plus
  • The pay range for this role is:

    67,500 – 118,125 USD per year (US Tier 1)

    60,750 – 106,313 USD per year (US Tier 2)

    57,375 – 100,407 USD per year (US Tier 3)

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