Zocdoc’s most important asset is our people.  As a Business Analyst on the Insurance Team, you will play a critical role in achieving Zocdoc’s patient first mission of becoming the connective tissue in healthcare.

You’ll enjoy this role if you are…

  • Excited to learning about healthcare insurances – the fundamental incentives within our healthcare ecosystem, and passionate about making them easier to understand for both patients and providers
  • Someone who likes working with complex datasets and doesn’t shy away from trying to make sense out of chaotic healthcare industry standards (We don’t use a fax machine!)
  • Able to come up with creative solutions when a problem doesn’t have a standard set of problems
  • A person who enjoys partnering with engineering teams to build products impacting millions of users impacting millions of users
  • An efficiency nerd and like creating standard processes and requirements focused on speed and quality
  • Someone who is comfortable working ambiguity role with multiple stakeholders
  • Interested in solving industry wide pain points

Your day to day is…

  • Analyzing clearinghouse eligibility responses to drive translation for ops and engineering requirements
  • Creating processes and systems to improve the scale and accuracy of eligibility products
  • Partnering with product and operations teams to ensure processes are scalable and leading to consumable products
  • Analyzing metrics to find areas of opportunity for quality improvements

You’ll be successful in this role if you have…

  • 3+ years of healthcare work experience
  • An Ability to work in a face paced environment
  • A background in Healthcare/ Health Insurance
  • Previously has worked with 270/271 Health Care Eligibility transactions
  • Strong analytical skills
  • Basic experience with SQL, JSON, and reporting tools
  • An ability to communicate complicated topics in a simple consumable manner

It would be even better if you have …

  • Experience writing detailed requirements for multiple stakeholders
  • Experience working with multiple clearinghouses
  • Experience working directly with payers
  • Experience working with cross-functional teams (e.g., Engineering, UX/UI, Product Marketing , Operations etc.)



  • Flexible, hybrid work environment
  • Unlimited PTO
  • 100% paid employee health benefit options
  • Employer funded 401(k) match
  • L&D offerings + a free LinkedIn learning account
  • Corporate wellness programs with Headspace and Peloton
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive parental leave
  • Cell phone reimbursement
  • In office perks including:
    • Catered lunch everyday along with snacks
    • Commuter Benefits
    • Convenient Soho location
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Base Salary Range
$85,000$100,000 USD
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