Head of PR & Communications

As Head of PR & Communications, reporting to the VP of Brand, Consumer, and Enterprise Marketing, you will manage the Comms team and serve as the champion of a consistent narrative across SeatGeek. You’ll become a trusted partner across all areas of our business by helping harness our momentum, and accelerate SeatGeek from a growth stage company to an industry changing household name. You will own all major communications work streams, including industry, business and consumer press, using both our in-house Comms team and external partners to drive success.

What you’ll do

• Own SeatGeek’s Comms strategy and execution including corporate, industry, consumer, and policy communications. Refine our narrative in a way that extends our growth momentum across multiple audiences
• Manage the Comms team both internally and externally (agencies, contractors, etc.)
• Represent Comms cross-functionally at SeatGeek across all teams, including taking an active role as a partner to the CEO and executive team. Build meaningful relationships, make connections, and adapt style to fit various business partners (product, finance, CX and more)
• Proactively set strategies and operating plans for the Comms team that align with high-level business goals. Bias towards proactive over prescriptive operating model
• Manage and grow relationships with relevant media across tech, business, sports / entertainment, and policy/politics
• Dive headfirst into the intricacies of our industry, codifying input from people across the business into future-proofed “stances” we can rally behind. Help SeatGeek capture the current momentum for positive change within the ticketing industry
• Act as a spokesperson for SeatGeek, and help train and prepare executives and other SeatGeek employees for media-facing opportunities
• Serve as a lead on the Marketing & Comms team, and throughout SeatGeek

What you have

• 12+ years holding and growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations
  • Experience working in unique industries with complex business models, major competition, or interesting regulatory environments
• Proven track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with private and public companies, investors and board facing communications is strongly preferred
• Ability to thrive in a collaborative environment
• Experience building strong working relationships with executive leaders, product teams, reporters and others
• A proactive, self-starter mentality. (solutions over problems and north-star over specific roadmap)
• Goal-oriented mindset You are cool under pressure and bend towards continuous improvement
• Natural leadership capabilities and you are a quick-learner for continued ownership of responsibilities

Perks

• Equity stake
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Flexible PTO
• Up to 16 weeks of paid family leave
• 401(k) matching program
• Health, vision, dental, and life insurance
• Annual subscriptions to Headspace, Ginger.io, and One Medical
• $120 a month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $180,000-$275,000.