Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

Do you want to be part of an incredible growth company? To build and lead a team that shapes the online presence and reputation of one of the most exciting tech success stories?

Atlassian is looking for a Head of Global Social, a new role for someone with the appetite to establish and operationalise a social team from the ground-up.

We’re seeking a strategic, growth-minded person with impeccable stakeholder collaboration skills to oversee organic social strategy, social crisis management, influencer, and operations.

This is a senior position, with growth opportunity, for a candidate who can lead a team and remain hands-on with the strategic priorities.

Sitting within the marketing team, you’ll be reporting to the Head of Global Corporate Communications in this remote role.

 

  • Build, manage and lead the social team in its new organizational structure – you will set the vision and strategy for the team, establish processes and best practice, and develop the internal talent to execute the vision
  • Set, track and oversee the delivery of short and long-term KPIs that drive growth, engagement and positive brand perception across platforms and multi-brand portfolios
  • Identify whitespace opportunities to elevate the strategy and define distinct roles for content on each social platform to build brand equity
  • Use robust data and insights to inform Atlassian’s storytelling, craft and nurture the stories we share on our owned channels to achieve desired goals
  • Foster an open culture of innovation and creativity amongst your team to push boundaries and new ideas
  • Provide insight on new emerging social platforms, cultural moments and trends relevant to our products and audiences
  • Present and socialize social strategies to senior stakeholders, adapting the content for different audiences
  • Provide inspiring leadership to direct reports including development, and both strategic and tactical direction, serving as a mentor, sounding board and role model to team members
  • Collaborate closely with cross-functional teams, including:
    • Digital Marketing on paid social strategy & execution
    • Creative, Brand, Talent Brand, Product Marketing, Comms, Customer Lifecycle Marketing, and Community to create multi-channel campaigns that engage, connect, and activate our audience
    • Crisis communications during issues or crisis scenarios to manage appropriate responses to questions and negative sentiment
  • Oversee the management of external social agencies, from briefing, execution and measurement, plus budget management

 

 

  • 12+ years of experience in social marketing and experience with building a department or discipline and/or change management
  • Experience in enterprise tech/SaaS is beneficial, but not mandatory
  • Proven experience in managing teams, ideally in a distributed model
  • Navigate working across several projects and prioritize where necessary
  • Experience working collaboratively with teams and partnering across a highly distributed organization
  • “Be the change you seek” attitude
  • A how-can-I-help, get-it-done demeanor

Compensation

At Atlassian, we strive to design equitable and explainable compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate’s skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $160,200 – $213,500

Zone B: $144,200 – $192,200

Zone C: $132,900 – $177,200

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